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Admissions Office Manager

Medical Rehab Facility seeking a Full-Time Admissions Office Manager.

Ability KC offers comprehensive benefits packages to our staff which include, but are not limited to, employer-paid health insurance option, dental insurance options, vision, long- and short-term disability, generous paid time off, extended sick leave, etc. Additionally, we offer a paid winter break to employees.

Responsible for the overall operations of the admissions office and admissions department staff supervision. Ensures accurate and timely completion of the pre-admissions process including gathering of demographics, benefit information and authorizations, and medical records; setting and communicating initial appointments and ensuring accurate registration. Ensures that patients/families/referrals sources and staff are kept current on the preadmission process for patients and informed of any issues impacting the admission. The office manager also communicates with referral sources, patients, families and the general public answering general questions. The office manager assists in the investigation and resolution of any billing issues as needed. The office manager works closely with the marketing department staff, program managers and case managers to ensure appropriate and timely admissions. Participates in facility meetings as indicated/requested. Regularly reviews polices and processes to maximize efficiencies. Completes the pre-admission process for assigned departments. Completes insurance benefit checks and acquires authorization for services as needed. Does registration as needed. Other duties as assigned.


  • Bachelor’s degree in health services administration or related field.
  • 5+ years in office manager in health services role may substitute for degree


  • 2-3 years as an office manager in a medical office required
  • Experience in a physical rehabilitation and/or OT/PT/SLP practiced preferred
  • Experience in other medical practices considered
  • Experience with commercial medical insurance, benefit check, and authorizations required
  • Staff supervisory experience required
  • Experience with the workman’s compensation system preferred


  • Evidence of superior customer service
  • Evidence of an efficient and organized work style
  • Able to multi-task and keep track of and access rapidly multiple pieces of information
  • Flexibility and ability to function in a fast-paced environment
  • Evidence of strong verbal and written communications skills
  • Evidence of decision-making skills
  • Ability to use Microsoft products


  • Monday-Friday
  • 8-hour shift, appx. 7:30 a.m.-4 p.m.
  • No weekends or holidays

As a Kansas City based not-for-profit since 1947, Ability KC builds brighter futures for children and adults with disabilities through medical, educational, and vocational therapeutic services. The depth, breadth, and continuum of expertise within the Ability KC team is internationally recognized through multiple accreditations and more importantly through the achievement of milestones by the individuals and families served. The Ability KC mission and culture is founded upon legacy that continues to innovate and evolve through the connectedness of team, those served, families and caregivers, referral and partner organizations, supporters, volunteers, and community. Ability KC is a designated comprehensive outpatient rehabilitation facility (CORF) since 2002, accredited by the Commission on Accreditation of Rehabilitation Facilities since 1971 and accreditation with National Association for the Education of Young Children.

Ability KC is a leading hub of therapeutic services supporting the continuum of disabilities across ages. From our goal-oriented approach in services to our long-range planning, our teams are continually looking towards building a foundation of success for those we serve and our organization today and into the future. As we look ahead to the next chapter in our history, we envision a more inclusive community that prepares individuals of all varying abilities to fully participate and contribute to our community. We envision communities that are more adaptable, more inclusive, and stronger as individuals and their families’ partner with Ability KC for every transition in life.

Ability KC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Background and post offer drug screenings required. COVID vaccination required with proof submitted prior to starting employment.

Job Type: Full Time

Salary Range: $50,000 - 74,999