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Member Services Coordinator
Position: Member Services Coordinator
Reports To: Director of Events & Member Services
Job Type: Full-time
Overland Park Chamber of Commerce seeks Member Services Coordinator to support
membership activities including recruitment/retention, service to members and guests and maintenance of membership database. Other duties include, but not limited to, providing administrative support to staff, responding to member requests, managing front of house functions, including conference room rentals and light website maintenance.
Duties & Responsibilities:
- Provide excellent customer service to all members and guests
- Assist Director of Events & Member Services, with events, event registrations, Leadership Overland Park and other programs and services
- Process all new memberships and provide welcoming materials to new members
- Maintain the overall integrity of the membership database (completeness and accuracy of information), which includes accurately entering new member information in a timely manner and updating membership records with new information received from or about members
- Create and run reports from the member database as requested
- Manage conference room rentals for Chamber building
- Any other duties as assigned to fulfill mission of Chamber
Education & Qualifications:
- Bachelor’s degree preferred
- High level of attention to detail and ability to multi-task
- Strong interpersonal skills with ability to work with a wide variety of constituencies
- Exceptional written, oral, interpersonal, and organizational skills
- Ability to work well both independently and in team environment
- Strong team player; conducts and maintains professional relationship with staff, members and guests; is flexible
- Proficient with Microsoft Office software
- Experience with database management software (CRM) preferred
- Need working knowledge of Overland Park and Johnson County
Please email a cover letter and resume (to include what makes you an ideal candidate, as well as your salary requirements) with “Member Services Coordinator” as subject line to: firstname.lastname@example.org.
No phone calls please.
Job Type: Full Time