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Ticketing Services Manager

Posted: 09/10/2019

Lead the overall day-to-day operations of the Ticketing Services Department. The Ticketing Services Manager will ensure a hospitable, smooth and efficient operation, maintaining a cohesive culture base on Kauffman Center’s Organizational Values.  This role maintains strong relationships and reports to many stakeholders both internally and externally. Responsible for troubleshooting using creative problem solving from both a technical and management perspective. The Ticketing Services Manager directly leads 11 staff members and is responsible for their development and actions.  This role is highly visible and interacts with sponsors, vendors, clients, patrons, and resident arts organizations (Kansas City Ballet, Kansas City Symphony, Lyric Opera of Kansas City).  Always leads by example requiring flexibility, nights and weekend hours while providing the highest level of customer service to all guests, vendors and clients.

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Job Type: Full Time

Salary Range: $30,000 - 49,999