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Visitor Experience Representative

Posted: 06/29/2020

The Visitor Experience Representative will report to the Visitor Experience Manager and assume a key role in all aspects of the visitor experience at Powell Gardens.  The Visitor Experience representative is knowledgeable of all events, festivals, garden season highlights and other special activities at the Gardens throughout the year.  The representative sets the tone for the visitor experience with a warm, inviting and knowledgeable interactions throughout a guests’ visit.  The representative will be knowledgeable of all visitor experience support including admissions, memberships and retail operations (gift shop and snack shop) 


Duties include processing admissions in a timely manner; communicating current/upcoming events to the public; taking initiative to increase membership enrollments; providing guidance and direction to guests; accurately processing POS and inventory transactions; following proper opening/closing procedures pertaining to POS and cash reporting procedures, answering incoming calls then directing, returning and forwarding calls to the appropriate departments; communicating visitor guidelines when necessaryproviding support to staff with various projects and duties as assigned. 

Job Type: Full Time

Salary Range: Up to $29,999