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Coordinator, Stewardship

Posted: 09/19/2022

Where the Power of Art Engages the Spirit of Community
 
The Nelson-Atkins Museum of Art invites all people to explore the art in its care, and through its vast collections, the depths, and complexities of human experiences.
 
We strive to create a sense of belonging, where staff and volunteers can do meaningful work connecting people to art. We create an informed, invested group of staff and volunteers through shared values and open, direct, and respectful communication. We embrace IDEAS (Inclusion, Diversity, Equity, Access, and Sustainability) in every aspect of our ideals and aspirations, as we believe these values to be paramount to success.
 
Each staff member and volunteer will embody the institution’s commitments and agrees to exhibit behaviors that align with them. We hold one another to these expectations so that, together, we may know, own, energize and sustain our culture and the institution for generations to come.
 
*The Nelson-Atkins Museum of Art requires all employees be fully vaccinated against COVID-19 or have received at least one vaccine shot prior to the first day of work. This position requires on-site work at the museum.
 
Coordinator, Stewardship
The Coordinator, Stewardship develops and oversees donor stewardship, communications, and reporting programs to enhance the donor experience and ensure recognition. This position supports the department’s internal systems, structures, and processes that enable the development department to meet and succeed budget and operational goals and maintain the highest standards of donor satisfaction and overall growth.
 
KEY ACCOUNTABILITIES/ESSENTIAL FUNCTIONS: 
  1. Stewardship and Donor Relations: Produce, manage, and execute stewardship activity for all major, planned giving, and art donors. Projects will include, but are not limited to, the production of acknowledgement letters, donor walls and recognition lists, credit lines, reports, and custom messages.   
  2. Communications: Establish and produce a tiered, customized acknowledgement letter process to ensure timely gift recognition of donors at a variety of levels. Produce annual Gratitude Report and all fund reports for endowment donors. Assist with proposal writing and other communication as needed.  
  3. Research and Planning: Support development staff in research efforts to identify stewardship opportunities and plan special donor recognition events. Assist in event execution as needed.
  4. CRM Maintenance: Maintain and regularly screen CRM to avoid duplicates and data entry errors and ensure consistency in donor records.
  5. Other: Additional back-of-house philanthropic tasks as needed and appropriate for the scope and nature of the position.
CORE CAPABILITY REQUIREMENTS
Education/
Experience
  • Associate’s Degree or higher in a related field or an equal combination of education and experience. Background in journalism and/or communication preferred.
  • Two or more years of experience with non-profit fundraising
  • Knowledge of customer relationship management software (CRM) and database programs; Tessitura preferred
  • General knowledge of moves management principles and stages of donor-centered fundraising
  • Proficiency in MS Office Suite including, Excel, Word, PowerPoint, Windows 365, Teams. 
  • Strong critical thinking skills, written, verbal and data-mining.
Core Competencies
  • Emotional Intelligence: High EQ (emotional intelligence) with experience managing and building positive relationships with cross-functional teams.
  • Inclusion: Including and integrating all people and groups; respecting people from all backgrounds and cultures; understanding, accepting, and valuing differences between people
  • Communication Skills: Ability to interact professionally with all levels of internal staff and with external stakeholders. Strong interpersonal communication skills; diplomatic and collaborative work style. Excellent public speaking skills and ability to work with multiple audiences.
  • Organization Skills: Ability to establish priorities, meet deadlines, and handle numerous assignments concurrently.
  • Collaboration and Teamwork: Highly effective as a team member and collaborator. Excellent relationship management skills with proven ability to quickly earn the trust of key stakeholders, mobilize and motivate others, set direction and approach, and resolve conflict.
  • Integrity: Demonstrating honesty and a consistent and uncompromising adherence to strong moral and ethical principles and values.
  • Service Focus: Highly responsive and resourceful; strong propensity to provide excellent service and support internally and externally with a professional and approachable manner.
  • Technical Acumen: Well versed in technology and/or the ability to identify the technologies that have impact on the growth and sustainability of the museum and to attain the knowledge required to leverage the power of those technologies in the daily job.
 
POSITION SPECIFICATIONS
Job Family Development
Salary Grade
Starting Salary Range
Grade Level 5
$45,400 - $51,120
FLSA Classification Exempt
Working Conditions/Physical Requirements Working conditions are typically that of an office environment. Works primarily at a desk, uses a PC/ Perform with frequent interruptions and/or distractions. Perform effectively under conditions of fluctuating workload.
 
Non-Discrimination
The Nelson-Atkins is an equal opportunity employer and strongly encourages applications from people of color, persons with disabilities, women, and LGBTQ+ applicants.
 
The Nelson-Atkins Museum of Art is an Equal Opportunity Employer and does not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need. For individuals with disabilities who would like to request an accommodation, please contact the Human Resources Department.
 
The Nelson-Atkins Museum of Art conducts pre-employment background checks as part of our selection

Job Type: Full Time

Salary Range: $30,000 - 49,999