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ERSEA/Family Engagement Coordinator

Posted: 12/01/2019

ERSEA/Family Engagement Coordinator
The Mid-America Regional Council (MARC) is seeking a qualified individual to serve as an Enrollment, Recruitment, Selection, Eligibility and Attendance (ERSEA/Family and Community Engagement (FCE) Coordinator.
MARC, the association of local governments and metropolitan planning organization for the bistate Kansas City region, promotes and supports cooperation on regional issues, including transportation, the environment, our workforce and economy, aging services, community development, quality early learning, public safety communications and emergency services. MARC has a collaborative work environment with a culture based on integrity, innovation, diversity and inclusion, excellence in performance and service leadership.
MARC has served as the Head Start and Early Head Start grantee for Clay, Jackson, and Platte counties in Missouri since 2005. MARC Head Start is funded by federal, state, and private grants as well as local contributions. As a grantee, we offer oversight and support for the provision of Head Start and Early Head Start services for 18 early childhood agencies. By facilitating collaboration and continuity among these agencies, MARC Head Start is creating a network of early childhood programs to support the needs of low-income pregnant women, children from birth through age five, and their families in urban, suburban, and rural settings in the three-county area.
This position is responsible for the monitoring/implementation of systems for planning, record-keeping, reporting, and monitoring of all aspects of the Mid-America Head Start program related to ERSEA and FCE for Tier 1 and 2 programs; establishing and monitoring systems to ensure that continuous quality and improvement in ERSEA and FCE takes place as well as monitor agencies to ensure compliance with MAHS policies and procedures in relation to/conjunction with the Head Start Performance Standards.  

What you’ll do

  • Maintain a thorough knowledge and understanding of all aspects of the Head Start Performance Standards and related regulations for ERSEA and Family Engagement as well as how to monitor and implement them
  • Provide technical assistance to staff in the development and implementation of effective ERSEA and Family Engagement plans based on the needs of the program and the community
  • Serve as a resource to partnering programs in the areas of related to ERSEA and Family Engagement
  • In collaboration with Family and Community Engagement Manager, coordinate and support partnering agencies in the implementation the family assessment process and the tracking of family progress toward identified goals
  • Collaborate with Parent Leadership teams to identify parent training needs 
  • Attend community networking and organization meetings to share information about the Early Head Start/Head Start program, establish linkages and develop seamless processes for referral and recruitment of services
  • Provide support, coaching and mentoring to partnering staff in the implementation of special initiatives such as the Fatherhood Initiative, Parent Leadership Team, parenting curriculums and the family assessment process
  • Provide technical assistance to Family Engagement staff in partner programs in setting priorities, monitoring program performance and developing action plans to support continuous program improvement
  • Attend and participate with Mid America Head Start Team in staffing, staff meetings and other internal collaborations
  • Support grantee staff in facilitating parent meetings and Policy Council meetings monthly
  • Provide training opportunities for family service staff in areas such as: Family Development Worker Certification, Parent Café, Chicago Parenting Program and/or Head Start Trauma Smart
  • Provide input in the annual review and revision of selection criteria based on the identified needs of the program and community
  • Collaborate with the ERSEA Manager in the development of community partnerships that support recruitment of those families most in need of Head Start services including homeless families and children in foster care
  • In collaboration with the ERSEA Manager, monitor and track partnering agencies enrollment and attendance and work with partnering programs to develop strategies to address issues of under enrollment or low attendance
  • Assist in the creation of procedures, documents and other systems to maintain compliance of the Head Start Performance Standards
  • In collaboration with the ERSEA and Family Engagement Managers, monitor and ensure the accuracy of ERSEA and Family Engagement data to be used in the agency-wide Program Information Report (PIR). 
Skills you’ll need
  • Excellent oral, written and interpersonal communication skills
  • Demonstrated problem solving skills
  • Ability to deal with diverse constituencies in a professional manner
  • Ability to work in a multicultural environment
  • Strong organizational skills and the ability to set priorities, organize time efficiently and handle multiple demands
  • Knowledge of Head Start data systems and experience working with software-based data tracking and reporting systems
Basic requirements
  • A bachelor’s degree in Social Services, Family and Child Development or related field is required
  • A minimum of three years’ experience in Head Start, monitoring and reporting program outcomes, and providing technical assistance or consultation services to programs serving children and families
  • Minimum of 2 years’ experience in leading software end-user training, or equivalent combination of education and experience
Additional qualifications
Your resume will stand out if you have:
  • Experience using and generating reports from ChildPlus
Starting salary for this position is from $48,496 to $57,512 per year, depending upon qualifications. MARC offers an attractive team-oriented work environment along with a competitive fringe benefit package.
To apply, complete our online application form and attach your cover letter and resume. For more information, visit
MARC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Type: Full Time