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Learning & Development Manager

City Year Kansas City
Job Description
Posted 05/02/19
About Us
City Year is an education-focused nonprofit organization that partners with public schools to help keep students in school and on track to graduate. City Year AmeriCorps members commit to a year of full-time service in schools where they work as tutors, mentors, and role models. Founded in Boston in 1988, City Year works in 28 cities across the United States and has international affiliates in London & Birmingham, England and Johannesburg, South Africa.

City Year has earned Charity Navigator’s highest rating since 2003, certifying our commitment to accountability, transparency, and responsible fiscal management. Only 1% of charities have received this distinction for nine consecutive years, placing City Year among the most trustworthy nonprofits in America.
 
Our Service
Who We Serve: Nearly one million students give up on school each year – and 50% of those dropouts come from just over 10% of schools. City Year AmeriCorps members serve where the need is greatest. Of the 296 schools we serve, three quarters are among the lowest performing 5% in their state.
 
How We Work:
  • Partner with public schools: We work in partnership with school districts to support their goals and provide additional support – the human capital – required to make a difference with students who are at risk of dropping out. Across the country, City Year corps members serve full-time in grades 3 through 10. In Kansas City, City Year serves grades 3 through 10.
  • Target high-need schools and students: Research shows that students who are at the highest-risk to drop out can be identified as early as 6th grade. AmeriCorps members (ACMs) receive more than 300 hours of professional training to intervene based on three early warning indicators, the ABC’s – poor attendance, behavior, and course failure in math and English.
  • Harness the power of young people: City Year hires and trains diverse teams of young adults – 18 to 25 year olds – to give a year of full-time service in schools. Younger than the teachers, but older than pupils, AmeriCorps members are uniquely positioned to form a strong bond with students and help them succeed. Each AmeriCorps member provides at least 1,700 hours of service each year.
 
Our Model: Whole School Whole Child (WSWC) is City Year’s school-based model. AmeriCorps members tutor students identified as at-risk of dropping out, serve as an additional resource for teachers in classrooms, and lead afterschool programs and school-wide initiatives to improve school culture. Each school where we serve has at least one team of 8-12 AmeriCorps members, instantly increasing the ratio of adult to children in the building.
 
 
 Position Description
The Learning and Development (L&D) Manager is responsible for planning and implementing a year-long learning and development strategy to prepare City Year Kansas City’s 66 AmeriCorps members to deliver high-quality and high-impact service to 4,000 students in 7 schools while increasing their leadership capacity and skills. The L&D Manager plays a pivotal role in ensuring corps members are prepared with the proper training and learning opportunities throughout their service year. In this role, the L&D Manager will work closely with City Year Kansas City’s Impact Support Team and Impact Managers. The L&D Manager will report to the Learning & Evaluation (L&E) Director.
 
Responsibilities:
  • Work with L&E Director to develop and implement a holistic 10-month learning and development strategy for the City Year Kansas City (CYKC) corps, ensuring content and delivery is aligned with the corps member service implementation calendar and leadership development cycle.
  • Develop facilitation skills and content delivery methods for staff members supporting corps members in service.
  • Work with the Impact Directors and L&E Director on curriculum development and system for requesting and hosting in-school, team-based trainings.
  • Manage City Year’s leadership development program – the Idealist’s Journey – that provides structured reflection for corps members to connect personal purpose, values and insights with their service experience.
  • Manage City Year’s Team Leader professional development program that provides structured training, professional development support and work time for returning AmeriCorps Members serving as Team Leaders.
  • Compile and update L&D curriculum, workshop guides, event work plans and content trackers to ensure accurate and up-to-date documentation for the department and site.
  • Communicate all L&D-related information to AmeriCorps members and staff so corps and staff are able to access information regarding upcoming opportunities and events.
  • Manage planning, logistics, communication and content of L&D events throughout the year, including a four-week training academy in August, a three-day retreat in August, a three-day retreat in January and weekly L&D events held throughout the year.
  • Support the evaluation of training programs by designing surveys, collecting feedback and proposing program modifications based on trends and participating in school observations.
  • Make formal requests to service impact staff for facilitation needs and systems to support preparing staff for learning facilitation.
 
Qualifications:
  • Required experience in organizational development, training, facilitation, education or related field.
  • Three year’s experience in OD, learning or training-related position required with at least two years in a role managing others.
  • Demonstrated experience facilitating trainings using adult learning principles, interactive learning technology, competency models and evaluation tools.
  • Proven success building sustainable partnerships and positive working relationships with others.
  • Exceptional public speaking and presentation skills with the ability to communicate a vision and inspire others.
  • Exceptional organizational skills and attention to detail with the ability to solve problems and see projects through start-to-finish while working individually or on a team.
  • Proven success operating in ambiguous and changing environments with the ability to manage and prioritize projects.
  • Content expertise in English Language Arts, math or behavior management preferred.
  • Experience supporting classrooms, schools or similar learning environment preferred.
  • Proficiency with Microsoft Office platforms and online survey tools required; experience using SharePoint preferred.
  • Passion for and understanding of City Year’s work within the national service movement and education sphere.
  • City Year and AmeriCorps alumni are encouraged to apply.
 
Participation in Organizational Initiatives
  • Devote up to ten days a year to AmeriCorps member recruitment interviews
  • Assist with MLK Day, Opening Day, Annual Gala, Graduation, and other side-wide designated events
  • Attend overnight events includingretreats, and other local and national events
 
 
Experience required

·Bachelor’s degree required; degree in education, organizational development, human resources, or related field strongly preferred.

·Three year’s experience in related field required; teaching, professional development, learning or training-related experience preferred.

·Content expertise in English Language Arts, math or youth development preferred.

·Experience supporting classrooms, schools or similar learning environment preferred.

·Demonstrated experience facilitating trainings using adult learning principles, interactive learning technology, competency models and evaluation tools.

·Proven success building sustainable partnerships and positive working relationships with others.

·Exceptional public speaking and presentation skills with the ability to communicate a vision and inspire others.

·Exceptional organizational skills and attention to detail with the ability to solve problems and see projects through start-to-finish, while working individually or on a team.

·Proven success operating in ambiguous and changing environments with the ability to manage and prioritize projects.

·Proficiency with Microsoft Office platforms and online survey tools required 

·City Year and AmeriCorps alumni are encouraged to apply.

·Driver’s License

 

Compensation and Benefits

Full time employees are entitled to compensation commensurate with experience. Benefits for full time employees include health insurance with Flexible Spending Account, paid vacation, holidays, parental leave, 401K, and more.
 
City Year is an Equal Opportunity Employer, committed to a diverse workforce. Individuals from all backgrounds are encouraged to apply, including persons with disabilities and veterans.
 
To Apply: PLEASE FILL OUT THE APPLICATION HERE AND INCLUDE A PDF OF YOUR COVER LETTER AND RESUME AS AN ATTACHMENT.
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