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Science City Team Supervisor
The Science City Education team members are the public face of Science City (SC, the City) and are valuable members of the Union Station team. The SC Education team sets the tone for visitor interactions and is expected to contribute to a positive, collaborative culture that is conducive to active learning and exploration; therefore, the Team Supervisor plays an integral role in our daily success. This full-time position is responsible for leading the team that develops and executes a variety of programs both inside and outside SC. This position reports directly to the Manager of Science City.
This position will work closely with the Manager of Science City to coach and lead the SC floor staff, which includes Facilitators, Educators and Specialists, who are responsible for facilitating exhibit interaction and/or developing and delivering programming content. Onsite, SC staff are charged with: facilitating guest engagement and interaction with exhibits and Science City in general; and conducting science-themed demonstrations, activities, classes and workshops with guests. In addition, Educators regularly conduct outreach activities, demonstrations and stage shows offsite.
Specifically, the successful candidate will work to ensure the SC floor team have the skills and resources to create an environment ripe with learning opportunities for children, as well as their adults who serve as coaches in the art of facilitating their child’s learning experiences. Led by their supervisors, the SC Education team works together to create engaging STEM learning experiences that encourage a sense of wonder and discovery in children of all ages!
- Inspire, train, coach and coordinate the SC floor team responsible for developing and delivering programs, and adult caregiver interactions, as well facilitating guest engagement to optimize their experience. Floor team staff include a diverse group of people ranging from high school students to retirees, and from educators, to actors to scientists.
- Responsible for SC staff scheduling and identifying and providing solutions that may arise due to staffing and programming during a work shift
- Work with the Manager of Science City to evaluate existing programs to ensure they are appropriate for the venue and are delivered in a manner that meets SC’s high standards for content and program delivery.
- Coordinate with the Manager of Science City and the team to develop new program offerings for SC, ensuring all program content meets and/or surpasses appropriate state and national standards.
- Serve as a role model for creating amazing guest experiences, including the effective delivery of informal science education experiences to visitors.
- Oversee and ensure a safe work environment is being provided at all times and that proper protocol and safety procedures are being followed by science center team both in-house and at remote locations.
- Work cooperatively with Union Station team members in planning and executing special programming days and family events.
- Build a positive and productive team environment that is integrated with Union Station mission and vision.
- Ability to work flexible hours, including weekends and evenings, is required.
- Other duties as assigned.
- Bachelor’s degree in business, education, science or museum studies with a minimum five years’ experience supervising, leading, coaching and inspiring a high achieving team. If the degree or experience is not in science, an interest in informal science learning is a plus.
- Excellent written and verbal communication skills, especially listening skills.
- Proven staff leadership, community-building and customer service skills are required.
- Must be a creative self-starter and demonstrate a professional and positive, “can-do” attitude.
- Flexibility to adapt to ever-changing conditions while exhibiting exceptional interpersonal skills and diplomacy.
- Demonstrated skill in organizing resources and establishing priorities with a high level of attention to detail.
- Bilingual English/Spanish ability preferred.
- Experience working with families, children and youth from diverse and communities is preferred.
- Occasional light physical work, including lifting and carrying up to 25 pounds.
- Must have a valid driver’s license, with a safe driving record and be capable of operating the SC vehicle for program purposes.
Job Type: Full Time