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Provider Practice Manager

Posted: 07/08/2019

To perform professional activities as manager supporting provider services for the health center with a particular focus
on Provider Scheduling, Workflow and Productivity maximization. Work collaboratively with a multidisciplinary team and volunteers to further the mission of the health center to provide healthcare for the underserved
 
Minimum Requirements:

  • Bachelor’s Degree from an accredited institution- Healthcare related preferred
  • Experience in managing and analyzing complex scheduling and processes, preferably in a healthcare setting
  • High Degree of proficiency with MS Office Suite
  • Detail oriented and Professional Level organizational and analytic skills
  • Excellent communication skills with Healthcare Providers and Senior Leadership
 
Essential Functions:
 
  • Creating, maximizing and maintaining work schedules for healthcare providers of the health center’s locations.
  • Managing the On-Call and Back Up provider schedule
  • Function as an Electronic Health Record Super-User in order to assist with training and assure provider efficiency
  • Review and maximize provider productivity and work with the schedulers to fill patient slots
  • Coordinate and record minutes from provider and clinical operations meetings
  • Create and maintain a record of provider Continuing education
  • Assists CMO with ongoing Provider Peer Review process and Quality Management activities for our providers
  • Monitor provider adherence to documentation requirements and deadlines
  • Works with the clinical directors in planning and organizational activities as it relates to Providers
  • Assists in design, implementation and evaluation of clinical services.
  • Works with the team to improve clinic productivity and to enhance the cost-effectiveness of health services.
  • Attends clinical and organizational meetings as directed.
  • Maintaining close communication with medical leadership and directors
 

Communication/Interpersonal:

  • Communicates effectively, courteously and collaboratively with providers, managers, and co-workers with an ongoing focus on internal and external customer service.
  • Maintains a high degree of provider, administrative and patient confidentiality.
  • Collaboratively communicate with the Volunteer Manager in order to support the providers who volunteer at the Health Center.
 

Service Excellence:

  • Maintain a positive, helpful attitude to patients, providers and co-workers Seek to establish a working relationship with a positive attitude that enhances open communication with all
  • Demonstrate an awareness of and commitment to the common goal of providing excellent patient care.
  • Participate in and support team meetings and activities.
 

Professionalism:

  • Attends, participates and satisfactorily completes mandatory in-services and educational programs.
  • Adhere to KC CARE Health Center attendance standards.
  • Exhibit a high degree of confidentiality of management, providers and patients.
  • Utilizes appropriate chain of command
  • Follows through on assignments to completion on deadline
  • Maintains a professional appearance and good hygiene
  • Takes responsibility for own actions.
 

Safety/Risk Management:

  • Adheres to health center safety, infection control and hazardous waste procedures.
  • Maintains patient confidentiality at all times in accordance with HIPAA regulations.
 

General Employee Responsibilities:

  • Embrace the mission, vision and values of the KC CARE Health Center
  • Participate in Quality Improvement processes and activities in the organization.
  • Maintains patient confidentiality at all times in accordance with HIPAA regulations.
  • Provide orientation to new volunteers, students and employees.
  • May have other duties as assigned
  
 
Physical Demands/Working Conditions:
  • Requires long periods of standing
  • Requires ability to lift, carry, push and pull up to 10 pounds.
  • Requires ability to use routine office equipment such as computer, telephones, copy and fax machines.
  • Requires ability to comprehend both oral and written communications.
  • Requires sufficient near-vision to be able to read document and computer screen.
  • HIPAA Classification: Unrestricted Access: A workforce member with unrestricted access will have full access to patient’s protected health information, including the patient’s entire medical record, for patient care purposes.  
The above information is intended to describe the most important aspects of the job.  This job description is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required in order to perform the work. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. The KC CARE Health Center is committed to providing equal employment opportunity/affirmative action (EEO/AA) to all job applicants and employees.

Job Type: Full Time