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Career Navigator

Posted: 11/21/2021

Reports to:     Leavenworth Workforce Center Site Manager
FLSA Status:  Exempt
The Pathway Home Career Navigator will provide pre-release and post-release services that will assist individuals currently incarcerated in a state, county, or local facility. Pre-release services are provided between 20 to 180 days prior to release and will prepare for individuals for the return to their communities. Pre-release services include job preparation, developing individual development plans that identify barriers to employment and re-entry, career exploration and planning, and assistance with linking inmates to the resources required to help them transition back to their communities. This position will be located at Workforce Partnership’s Leavenworth Workforce Center.
The Pathway Home Program seeks to breaking the cycle of recidivism by linking participants to the workforce system early, while still in the institution, and then immediately upon reentry into the community to help reduce the risk of recidivism, reduce the gaps in service delivery, and increase access to re-entry services. This position requires skill in collaborative, innovative, motivational, case management strategies and must utilize the resources of the workforce development community and partner agencies to enhance the efficiency and effectiveness of the workforce development system in the Kansas City Metro.


  • Serve as the primary point of contact for program participants and explain program activities and expectations of participants.
  • Provide case management services to individuals who are within 20-180 days of their discharge from an institutional partner.
  • Maintain a caseload of no more than 40 active customers, adult participants in a re-entry setting.
  • Meet with participants at regularly scheduled intervals, in the institution or virtually, depending on their individual needs.
  • Develop person-centered individual development plans, with an emphasis on employment, for all participants that, at a minimum, identify participant strengths, skills, needs assessment, and barriers to re-entry and employment.
  • Review development plans on a regular basis, and make adjustments, as necessary.
  • Administer skills assessments tools and any other examinations.
  • Conduct soft-skills development sessions on resume writing, interview skills, dress for success, workforce readiness, etc. as determined by the participant’s employment plan.
  • Coordinate with other internal staff and internal/external partners for participant training in specific skills area through an outside partner agency or educational institutions to provide occupational skills training pre-release, when applicable.
  • Identify and make referrals, as appropriate, to resources that will help address identified barriers to re-entry, including resources that address housing, healthcare, behavioral health, food insecurity, legal services, etc.
  • Facilitate co-enrollment, and warm hand-offs, in other Workforce Partnership programs and partner agencies during discharge planning.
  • Assist participants in obtaining documents for hire post-release, such as identification, birth certificate, social security card, etc.
  • Have an awareness of job leads in the service area that are willing to employ individuals with criminal histories, and assist with job development, as needed.
  • Prepare enrolled participants for job placements once they are interview-ready, and nearing their release.
  • Document all customer contact and progress, including time and date, type of contact, outcome and plan of action.
  • Provide regular follow-up once an individual exits the institution, including skill building, occupational skills training at an approved program, apprenticeships, or credential attainment, etc. as determined by the individual’s development plan.
  • Provide regular updates to the Leavenworth Site Manager and Workforce Partnership Leadership.
  • Other related duties and responsibilities as assigned.


  • Education and experience equivalent to three years of professional knowledge of public workforce and/or criminal justice/re-entry services systems.
  • Case Management and/or Human Resources experience.
  • Ability to work effectively with people from diverse backgrounds, marginalized populations, and those involved in the criminal justice system.
  • Knowledge of resources available to those involved in the criminal justice system.
  • Ability to meet institutional entry requirements, including security clearances or background checks.
  • Strong customer service skills.
  • Initiative- Takes initiative and provides creative ideas to improve processes.
  • Organization- Plans tasks and projects for completion in a timely and organized manner.
  • Dependability- Is punctual and maintains regular attendance.  
  • Proficient in Microsoft Office Business Services—Word, Excel, Outlook, PowerPoint – as well as proficient in internet and email communications.
  • Communication – Has strong written and oral communication skills.
  • Ability to work as part of a team.
  • Ability to manage multiple tasks simultaneously.
  • Ability to develop and maintain professional working relationships with management, co-workers, partners, and the general public.
Exceptionally Qualified Candidates will:
  • Be familiar with evidence-based practices, such as, trauma-informed care practices, motivational interviewing, person-centered and strength-based approaches, cognitive-based approaches, etc.
  • Be familiar with criminogenic needs.
  • Have experience facilitating programming to individuals.
  • Experience with a state, or federal, workforce development program.
  • Have a working knowledge of the criminal justice/re-entry system.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, or crouch; talk or hear.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment:
Work will be accomplished in an office environment.  The noise level in the work environment is usually low to moderate.
Local Workforce Investment Area III, Inc. does not discriminate on the basis of age, race, color, religion, sex, national origin, disability, political affiliation or belief, and for beneficiaries only, citizenship or participation in programs funded under the Workforce Investment Act (WIOA), in admission or access to, opportunity or treatment in, or employment in the administration of or in connection with any WIOA-funded program or activity.

Job Type: Full Time

Salary Range: $30,000 - 49,999