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Database Administrator

Kauffman Center for the Performing Arts
Job Description
Posted 02/24/19 
Key role in ensuring the success of a multiple organization consortium utilizing a single, control-grouped, Tessitura database to support, enhance and achieve the varied goals of the Consortium member organizations.  The Consortium members work together to provide the best customer service experiences for donors and other patrons.  Consortium organizations include the Kansas City Ballet, Kansas City Symphony, Lyric Opera of Kansas City the Kauffman Center for the Performing Arts. 
Duties include, but are not limited to Tessitura database administration activities, writing/editing reports in SSRS or InfoMaker, creating automation utilities using triggers, external storage or temporary tables.   
Candidates must possess a thorough understanding of data management and database administration procedures and the ability to work and communicate effectively and professionally with a diverse team.   
Essential Job Responsibilities:  
  • Investigate and address support issues concerning Tessitura application, Hosted Services vendors, Worldpay CC processing, N-Scan and multiple Consortium Web API interfaces and vendors, such as WordFly.
  • Provide rapid response for critical issues.
  • Proactively review, collaborate, and evaluate the impact of changes to the software due to process changes, new releases.
  • Evaluate business processes for best practice(s).
  • Create custom forms, headers, data hygiene processes and reports.
  • Maintain documentation on all customizations and shared processes.
  • Regularly communicate with all Consortium members to proactively identify potential improvements or issues.
  • Additional Tessitura support duties as assigned. 
Minimum Qualifications:  
  • Three years of experience in relational database development and administration.
  • Ability to collaborate and work effectively with multiple organizations, diverse team members, vendors and other stakeholders, as well as work independently.
  • Strong written and verbal communication skills, flexible mindset.
  • Proficiency in Excel and other Microsoft Office 365 tools, SQL Server Management Studio, SQL Server Data Tools for Visual Studio, Info Maker.
  • Good problem solving and strategic thinking skills.
  • Ability to prioritize, identify critical issues and work towards results. 
Preferred Qualifications:  
  • Specialized training and/or college degree in data analytics, data management or database administration strongly preferred.
  • Tessitura platform experience preferred.
Organizational values:  
 Adheres to and promotes organizational values: (see below)
Own it, get it solved Aim for excellence Be enthusiastic Act with respect
  • Integrity
  • Honest communication
  • Transparency
  • Trustworthy
  • Responsible
  • Striving to improve or meet a standard of excellence
  • Motivated
  • Flexible
  • Fun
  • Embraces new ideas
  • Service
  • Considerate of others
  • Treat others with dignity and care
  • Work toward shared goals
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