Network Administrator

The Network Administrator is an expert who helps achieve the objectives of the Library by implementing new technological solutions, maintaining and administering existing systems, and resolving relevant staff and patron technology requests with a primary emphasis on network related operations and security.   

The Network Administrator will also be responsible for some SaaS system administration such as Microsoft 365 Administration including Teams and SharePoint. The Network Administrator is a peer to the System Administrator and will share some responsibilities and support duties with this person. 

KEY ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS 

1. Designs, installs, deploys, and maintains Library network infrastructure including physical equipment such as switches, routers, firewalls, and wireless access points, and logical organization and related services and features such as VLAN, DHCP, DNS, Certificates, and Teams phone. 
2. Maintains Library security related systems such as security camera system, access control system, network aspects of security and vulnerability management systems. Follows industry news to be aware of current attacks and vulnerabilities to assess and respond to Library vulnerabilities. Incorporating security mindfulness in all other responsibilities. 
3. Collaborates with the IT team to administer the Library’s Microsoft 365 systems including Exchange Online, OneDrive, Teams, SharePoint, and Azure. Research and continue the build out of additional Microsoft 365 capabilities. 
4. Maintain, upgrade, and support a variety of general purpose and library specific applications and subscriptions such as Splash, Zoom, IIS, and network and security related aspects of Alma and Primo. 
5. Collaborates with the IT team to administer and deploy the Library’s identity and access management systems such as AD, Entra, and DUO. 
6. Maintains awareness of technology trends and collaborates with Director of IT to recommend improvements so that the Library infrastructure remains current, healthy, secure and serves well current and future technology needs. 
7. Diagnose and respond to staff and patron technology needs. Diagnose and respond to infrastructure disruptions which may require action and response outside of normal working hours. 
8. Collaborates with the IT team to administer the Library’s audio/visual systems such as conference rooms and meeting spaces. Research and deploy new audio visual technologies. 
9. Completes all other duties as assigned or requested for the general support of the Library. 

SCHEDULE: Monday – Friday, 40-hour work week between the hours of 6:00 am – 7:00 pm, with some evenings and weekends, as required. 

SUPERVISORY RESPONSIBILITIES: None. 

REQUIREMENTS

Required 

• High School Diploma or equivalent 
• At least 3-5 years of relevant IT experience in the following areas 
• Network planning such as physical topology, logical IP and VLAN organization 
• Network hardware and configuration experience including Cisco IOS 
• Wireless network administration 
• Firewall management responsibilities 
• Microsoft Active Directory administration 
• Microsoft 365 and Azure administration including Entra, Teams and SharePoint 
• Identity and security related technologies such as AD, Entra, DUO 
• Windows and Linux server configuration, and maintenance including scripting with PowerShell and Linux shells  
• Cybersecurity related responsibilities such as log review, analysis, and escalation 

Desirable 

• Associate or bachelor’s degree in related field  
• Certificates in related technologies 
• Experience working within a library, museum, academic, or cultural institution 
• VMware server virtualization infrastructure experience 
• Azure Conditional Access experience 
• CIS Controls experience 
• PCI compliance experience 
• Audio/Visual systems experience 

 COMPETENCIES 

• Accuracy: Produces precise and error-free work by thoroughly attending to details and double-checking work, ensuring high-quality and reliable outcomes. 
• Problem-Solving: Adeptly and independently identifies challenges, analyzes root causes, and develops effective practical solutions. 
• Technical Acumen & Learning: Understands technical concepts relevant to the field and is proficient in required tools and applications. Applies specialized knowledge to solve problems and make informed decisions. Actively acquires and applies new technical skills and knowledge. 
• Written Communication (Internal Communication): Demonstrates the ability to effectively convey essential information through written channels such as emails, memos, and reports. Articulates ideas clearly and concisely, using appropriate tone, grammar, and formatting. 
• Collaboration: Works seamlessly with colleagues across functions and levels. Shares information, seeks input, and leverages diverse perspectives and expertise. Demonstrates adaptability and a charitable approach when working with others. 
• Adaptability: Exhibits the capacity to modify and adjust work methods in response to evolving circumstances or shifting demands. Remains open-minded, embraces change, and proactively seeks innovative solutions to new challenges. 
• Integrity: Is honest in dealings and demonstrates a consistent adherence to strong moral and ethical principles. 
• Initiative: Takes proactive steps to improve processes, solve problems, or seize opportunities. Is responsive, creative, and resourceful. Anticipates needs and seeks alternative approaches. 

TRAVEL REQUIREMENTS

Rarely (0-10%):

• Attending occasional conferences or workshops.
• Visiting nearby partner organizations or institutions for meetings.

WORK ENVIRONMENT: This position is based in a traditional office environment.

COMPANY VALUES/STATEMENTS: 

Diversity, Equity, Accessibility, and Inclusion

At Linda Hall Library, we are committed to fostering a culture of Diversity, Equity, Accessibility, and Inclusion (DEAI) that reflects the rich tapestry of the global community we serve. We believe that a diverse and inclusive environment enhances the intellectual rigor and cultural vitality of our institution, enriching the experiences of our staff, patrons, and partners. We strive to create a welcoming space where all individuals feel valued and respected. Through our collections, programs, and community engagements, we are dedicated to promoting equity and accessibility. By amplifying varied voices and ensuring universal resource access, we broaden participation and maximize our impact, fostering a more inclusive and enlightened society.

Equal Opportunity: The Linda Hall Library is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. 

The Linda Hall Library is an Equal Opportunity Employer M/F/D/V. 

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. 

Salary Description: Pay range starts at $80,000 annually