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Communications and Engagement Manager

Posted: 01/11/2020


KCPT is seeking a Communications & Engagement Manager.  This position creates and manages a comprehensive strategy for print and digital content, across station platforms, for Kansas City PBS’s three brands - KCPT, Flatland and 90.9 The Bridge. This role manages set guidelines to strengthen institutional brand identity, and plans and oversees execution of strategies to establish greater visibility for organizational efforts locally, regionally, and nationally.  This role works cross-departmentally to determine goals for organizational outreach and engagement and manages community engagement services, experiences, and initiatives around local and national broadcast programming, digital news content, digital storytelling, social media, and partnerships with other community organizations.

Manage publication of the monthly KCPT Member Guide by notifying stakeholders of deadlines, compiling content, working with the graphic designer and copy editor on layout, photo editing, and proofing content.
Assist in all aspects of the delivery of email distribution and newsletters from content creation to list management to formatting and publishing using email marketing platforms such as MailChimp.
Manage and write content for promotions identifying organizational priorities and distribution methods.
Create and distribute press releases and external communications as needed.
Manage media outreach, lists and requests and assist in all events with media, promotions or engagement focus.
Coordinate and standardize email marketing efforts across all three brands.
Build and maintain relationships with community partners and constituents that align with Kansas City PBS’s mission and strategic goals identified by department leads.
Represent KCPT in community initiatives and events that support our mission and goals, and bring public feedback to editorial staff.
Supports Digital, Editorial and Social Media teams to provide coordinated promotion of community engagement efforts across platforms.
Liaise with the Events & Volunteer Engagement Manager on scheduling of volunteers and hospitality for community events.
Develop and maintain a system for compiling and monitoring campaign metrics for engagement & promotional efforts and calculate ROI to inform future strategic decision-making.
Other duties as assigned by the Director, Marketing & Engagement.

Bachelor’s degree preferred in marketing, communications, or a related field. Equivalent professional experience will be considered.
Proficient user of Microsoft Office.
Work experience in community engagement and outreach with proven ability to build and maintain a wide range of partnerships.
Excellent written and oral communications skills.
Ability to multi-task and oversee diverse projects simultaneously in a fast paced, deadline-oriented environment.
Ability to effectively communicate in challenging situations.
Working knowledge of Trello or other project management tools.
Knowledge and enthusiasm about the use and potential of social media sites, social networking and new media tools for community engagement.
Working knowledge of email marketing tools (MailChimp, Constant Contact, Iterable, etc.).
Occasional work outside regular business hours.
Ability to plan, develop budgets and implement projects across broadcast, digital, and in-person events.
Strong interpersonal, oral and written communication skills with both internal and external audiences.
Public speaking skills, and the ability to represent KCPT as a responsible, informed ambassador.
Demonstrated ability to take direction and work collaboratively with various personalities.

If interested in this exciting opportunity, send cover letter, resume and salary requirements to  Please include in your cover letter how you found out about this position.  In addition, please provide a writing sample.    

KCPT is an E-Verify, Affirmative Action and Equal Opportunity Employer.

Job Type: Full Time