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Assistant Advocacy Manager
Newhouse is looking to hire two Assistant Advocacy Managers who will ensure 24-hour shelter coverage by hiring, scheduling, training, and completing performance evaluations for all full-time and part-time shelter advocates. The Assistant Advocacy Mangers will work with each other to complete performance evaluations, supervise, and motivate staff to create a safe, structured, and supportive environment for residents and children coming into shelter. A qualified applicant will be able to model extraordinary advocacy skills in the following areas: crisis intervention, trauma-informed care, answering the crisis hotline, providing resource referrals, completing intake interviews, supplying basic needs, safety planning, monitoring the safety and security of the shelter, ensuring the cleanliness and sanitation of the shelter, and promoting scheduled activities for the residents. Managing operational and interpersonal functions and responsibilities will include and are not limited to monitoring and maintaining supplies inventory and completing quality checks on documentation and data entry.
This is a full-time position that reports directly to the Court + Survivor Advocacy Manager. Participates in an on-call rotation at least 3 weeks out of the year.
Starting Salary: $18/hr + full-time employees are eligible to receive health and vision benefits, 401(k) (following a qualifying period), and a generous PTO package. Qualified applicants for this position will have availability to work the following shifts:
1st Full-Time Position:
Sunday 10 am - 6 pm
Monday 10 am - 6 pm
Tuesday 10 am - 6 pm
Wednesday 10 am - 6 pm
Thursday 10 am - 6 pm
2nd Full-Time Position:
Tuesday 2 pm - 10 pm
Wednesday 2 pm - 10 pm
Thursday 2 pm - 10 pm
Friday 2 pm - 10 pm
Saturday 2 pm - 10 pm
EXPERIENCE, ABILITIES + QUALIFICATIONS
• Knowledge and understanding of domestic violence through educational and/or experiential learning.
• Care and concern for adults and children coming from abusive homes.
• Ability to effectively organize and prioritize tasks, details, and assignments to meet deadlines.
• Proven history of self-directed work to improve processes, client experience, and overall operations.
• Must possess executive maturity, sound judgment, a professional appearance, and act as a team player.
• Demonstration of integrity, honesty, and high ethical standards.
• Efficient and keen interpersonal skills, being sensitive to our Trauma-Informed Care model.
• Alignment and adherence to the Newhouse mission, vision, values, and organizational culture.
• Knowledge and practice of non-violent methods of regulation and behavior correction.
• Willingness to explore community resources that are available to support families in shelter.
• Adaptability and flexibility in unpredictable or high-stress situations.
• Ability to use basic computer programs to enter accurate and timely information into shelter database.
• Experience with recruiting and performance evaluation processes
• Leadership and organizational abilities
• Ability to demonstrate sound judgement
• Interpersonal and communication skills
• Solution-solving attitude
• Bilingual in Spanish and English preferred
Job Type: Full Time