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Director of Operations, UMKC Institute for Human Development

Posted: 03/13/2023

Hiring Department


The Institute for Human Development (IHD), a University Center on Excellence in Developmental Disabilities(IHD) is an applied research and training center for human services designed to exemplify the University’s goals of engaged scholarship and community partnerships. Its functions include interdisciplinary training,applied research, community program development and information dissemination.

Job Description

The primary purpose of this position is to direct the business operations of UMKC-Institute for Human Development, which includes supporting the areas of facilities, staffing, program development, and finance/budget. The position will lead a team that supports UMKC-IHD programs to develop actionable steps for growth, goal setting, performance management, and budget management. The ideal candidate has extensive experience within university systems, preferably having worked their way up to an executive role.

  • Work with Senior Leadership to develop and implement policies and practices that increase program efficiencies and help UMKC-IHD Programs achieve grant/contract outcomes.
  • Build and maintain trusting relationships with UMKC-IHD program directors and key UMKC departments (i.e., HR, facilities, IT, finance, etc.).
  • Analyze internal operations and develop and implement strategies, procedures, and operation plans needed to drive efficiencies that enhance sustained organizational growth.
  • Provide technical guidance to UMKC-IHD Principle Investigators related to budget management, staffing, IT needs, and strategic planning.
  • Lead/supervise the UMKC-IHD Operations team.
  • Ensure effective recruiting, onboarding, professional development, performance management, and retention.
  • Ensure compliances with university, state, and federal grant/contract regulations, and take appropriate action when necessary.
  • Other duties as assigned.

Minimum Qualifications

A Bachelor's degree or an equivalent combination of education and experience and 6 years of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

  • MBA, MPA, or similar education
  • Experience working with operations of a University department or a non-profit, which includes supporting the areas of facilities, staffing, program development, and finance/budget.
  • Grant experience is preferred.

Full Time/Part Time

Full time, benefit staff position eligible


Anticipated salary range up to $95,000 annually, commensurate with education, experience, and internal equity. 

Application Deadline

Open until filled, review of applications to begin immediately.


Kansas City is a diverse and vibrant community. Our UMKC campuses are centered in the hubs of business activity, cultural arts, (some great barbeque and ethnic cuisine!) and health science research engagement for both the Volker and Health Sciences campuses. As one of the largest cities in Missouri, we are home to national championship sports teams, a rich history of cultural arts and music, NASCAR racing, and a community that is very engaged with and supportive of our university initiatives. Our beautiful state has rolling hills, rivers, lakes, and long bike/hiking trails for those that enjoy time in the great outdoors. Kansas City offers something for everyone!

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor - Human Resources at 816-235-1621.

Reasonable accommodations may be made to enable individuals with disabilities to perform the duties and functions of this job. If you believe you may have difficulty performing any of the duties or functions of this job, please contact the Office of Affirmative Action at (816) 235-1323.



To read more about Equal Employment Opportunity (EEO) please use the following links:

UMKC Statement on Diversity

Diversity, equity and inclusion are central to the UMKC mission as an urban-serving institution. Kansas City is a particularly diverse city, including African, African American, Asian, German, Irish, Italian, Latino, Mediterranean, Middle Eastern, Native American and Slavic communities. Such ethnic diversity, in addition to our thriving neighborhoods of the Westside, Northeast Kansas City and the Eastside, fosters creativity, connection and innovation, which is showcased across the region. Major attractions such as the Annual Ethnic Enrichment Festival, the Negro Leagues Baseball Museum, the Filipino Cultural Center, the American Jazz Museum, Guadalupe Centers and Mattie Rhodes and Kansas City Irish Fest are a small sample of the many ways our diverse city enriches us.  


For the reasons enumerated above, UMKC’s strategic plan prioritizes our commitment to multiculturalism, globalism, diversity and inclusion. The university’s values call upon its faculty, staff, students and community to position themselves as global citizens who seek out, embrace and celebrate the many benefits of diversity. UMKC received the Higher Education Excellence in Diversity (HEED) Award in 2019 in recognition of our continued commitment to equity and inclusion. Such commitment is demonstrated across teaching, service and research. We welcome applicants to share in our commitment to these core values and know that you will quickly understand the beauty of calling Kansas City your home.  


Please visit these pages to learn more about UMKC’s engagement in diversity, equity and inclusion.

Roos Advocate for Community Change

The Division of Diversity and Inclusion

Annual Report

Multicultural Student Affairs

Benefit Eligibility


We offer full benefits that start day one, generous paid time off, paid winter break, and continuing education benefits. Visit our Total Rewards page to learn more. 

Also, explore the Total Rewards website to learn more about the rewards package we offer to acknowledge our employees as the university's most important resource. 


Job Type: Full Time

Salary Range: $75,000 - 99,999