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PALS U Program Specialist

Posted: 01/09/2022

Functions as the "case coordinator" of the Day Program and Nonresidential Services to facilitate the programmatic processes dealing with habilitation services delivery. Responsible for supervising staff, program orientation, and the maintenance of Day Program and Nonresidential Services as prescribed by the Annual Plan and "person centered principles". Oversees the physical facility operations managing and maintaining the day program to provide a comfortable, safe, clean, and orderly habilitative environment. The PALS U Specialist assumes the role of HIPAA Privacy Officer for individuals attending the Day Program and Nonresidential Services. Participates with management team in decisions regarding agency program and supportive operations. Schedules staff, consultants, transportation, service-related events, and communicates with EITAS, KCRO and other TCM entities. Ensures staff compliance with agency policy. Assists in the hiring, training and evaluating of direct care staff. Supervises/monitors service delivery and related documentation regarding all day program records. Directly supervised and evaluated by the Community Engagement Program Director.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
     Program Management
  • Implements and monitors individualized services based on person centered principles; and oversees Person Center Plan (PCP) implementation and documentation
  • Ensures ISP Data is reviewed and tracked daily, following Director of Community Engagement directives
  • Attends Annual PCP meetings and provides input as needed
  • Provides oversight to ensure medical treatment for illnesses or injuries in a timely manner
  • Scans Medical Information into Setworks and submits it to Quality Enhancement Specialist for monthly reviews, as applicable
  • Ensures all medication changes are clearly documented in Therap on-line records, and on Physician Orders and MAR
  • Sets up MAR and checks daily for accuracy, keeping all staff, the pharmacy, and administrative office and KCRO or EITAS informed of changes, if applicable
  • Facilitates monthly program meetings
  • Serves as the contact person for relaying programmatic information to the Director of Community Engagement
  • Collects required documentation of relevant sections of monthly managers’ report, e.g., emergency drills, advisory committee meeting minutes, vehicle use and maintenance records etc. and primarily responsible for submitting Managers Reports as directed by the Director of Community Engagement
  • Reviews, and submits event reports to KCRO, EMT E-Mail, Service Coordinators and Director of Community Engagement (if applicable) – including follow up needed as directed by KCRO 
  • Provide resolution to Programming QE Directives
  • Provide resolution to QES for Programming APTS
  • Requests petty cash funds; orders and purchases supplies; replaces worn items and appliances, ensuring adequate supplies are available to operate the Day Program facility
  • Makes adjustments in Day Program and Nonresidential Services budget and spending as directed by the Chief Program Officer or Executive Director
     Staff Supervision & Development
  • Supervises and schedules sufficient staff to maintain required staffing ratios
  • Communicates with Day Program and Nonresidential Services direct service staff daily to provide consistency in addressing day program attendee needs and the overall running of the day program
  • Coordinates talent development
  • Is familiar with DMH regulations and develops training services within those guidelines, and provides in-service training as required
  • Provides one on one training with PALS U Aides and as needed
  • Disciplines PALS U Aides, following the guidelines of CDD Policy and Procedure
  • Process staff occurrences (absence and instances of tardiness)
  • Documents staff attendance and leave time; reviews Paycor for accuracy and approved hours worked. Ensures Paycor time keeping is accurate and submit to Payroll following CDD payroll timelines
  • Completes PALS U Aides performance reviews
  • Supervises and supports program staff in behavior management, crisis intervention, behavioral counseling, along with monitoring the protection of resident’s rights
     Facilities Management
  • Schedules maintenance and oversees the site implementation of the agency's Physical Facilities and Safety Policy; inspects all areas of the facility daily, maintaining adequate housecleaning standards, and notifying administrative office of needed maintenance and repairs
  • Ensures all safety drills (fire, severe weather, etc.) occur according to policy
  • Ensures safe and continuous operations of assigned vehicles, e.g., schedules maintenance and repairs as needed, reports needed repairs, accidents, and traffic violations
  • Schedules vans for transportation needs
     Other Duties
  • Alters personal schedule when needed to manage all program operations
  • Attends meetings and in-service training as scheduled
  • Maintains effective working relationship with supervisor and peers
  • Provides companionship, community integration, emotional support, crisis intervention and behavioral counseling to individuals
  • Maintain effective working relationships with volunteer and community-based sites.
  • Communication Proficiency
  • Flexibility
  • Person Centered focused
  • Has sufficient field experience to meet state guidelines and ability to pass training courses in medication administration, First Aid and CPR
  • Sufficient experience in individualized program development
  • Ability to read, write, speak, understand, and type in English
  • Valid Missouri Chauffeur's License or Kansas Class C license
Supervisory Responsibility
Directly supervises PALS U Aides
Work Environment
This job operates in a Day Program facility, community and/or Administrative Office setting and includes frequent community outings, with exposure to high levels of noise, human elements such as (blood, urine, etc.); frequent interruptions and fast paced working conditions. In this role standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines are routinely used. Office space utilizes two floors requiring navigating stairs.
Physical Demands
The employee is occasionally required to sit, stoop, kneel, climb, or bend.  The employee must constantly lift and/or move up to 10 pounds, frequently lift and/or move 20 pounds and occasionally lift and/or move up to 50 pounds.  Also requires stepping up into commercial passenger vans.
Position Type and Expected Hours of Work
This is a full-time position with core hours of work from 8:30am-5:00pm.  This position may require “after” hours work as well as some weekend work based on client needs.
Travel will be throughout the metropolitan area with the possibility of occasional travel outside the metro area as business dictates using your personal vehicle or agency vehicle.
Required Education and Experience
Bachelor’s degree in education, rehabilitation or related social or behavioral science field and has a minimum of two years of supervisory experience with persons with developmental disabilities or related field
Preferred Education and Experience
Master’s Degree in education, rehabilitation, or closely related field; one or more years of direct service experience with persons with DD, two years of program management and staff supervisory experience
Additional Eligibility Qualifications
Has at least one-year supervisory experience.
Other Duties
Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

Job Type: Full Time