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Family Stability Coach - Hawthorne Place Apartments

Posted: 11/20/2022

Position Overview

Our communities are full of families at varying degrees of stability. Stability (like poverty) is not a one issue situation. Usually, it is multi-issue (including housing, trauma, employment, transportation, and health). The issues influencing adult and family stability affect the children/students in a myriad of ways – including behaviors, attendance, and emotional wellness.  A community and wrap-around approach is needed to truly help families.


The Family Stability Coach – Hawthorne Place is responsible for assisting families with school-age children who are at risk of housing disruption, to remain stably housed and the children stably enrolled in their neighborhood school. The Coach will also work with the Independence School District’s Family School Liaisons, Fort Osage School District social workers, and other community partners to strengthen community and family engagement for family stability. The Coach will work with neighbors to identify strengths and barriers, outline action steps and milestones, provide layered services along the way to help neighbors learn and practice new skills … all the while allowing the neighbor to remain in charge of their own progress.  The Coach will also partner with the CSL team to ensure a wrap-around, integrated approach to family stability and financial upward mobility.


The Family Stability Coach will report to CSL’s Vice President of Community Development. The coach’s caseload will reside in Hawthorne Place Apartments & Townhomes in northeast Independence. The coach will be expected to understand cultural competencies as it relates to people, poverty, backgrounds and experiences.



In the Family Stability Coach role, you will provide the following services and oversight, plus any other duties as assigned by your supervisor. Main areas of responsibility include Client Assistance and Administration.


Client Coaching:

  • Using a strengths’ based coaching model, the Family Stability Coach will partner with neighbors (clients) in identifying short and long-term goals.
  • Liaison with school staff and community partners to identify families with school-age children who are at risk of housing disruption.
  • Work with neighbors at risk of losing their housing to stabilize their situation.
  • Coordinate continuity of services with partner agencies and coordinate services in the community in a culturally competent manner. The coach may also need to seek out new community partners and resources.
  • Teach, use and assess a variety of mental wellness tools, including resiliency and self-care to families.
  • Meet people where they are and understanding that stability may be a long-term, multi-tiered process and not a one-time event. An ongoing relationship with neighbors is an expectation.
  • Be prepared to share all that CSL offers, explaining the coaching and integrated models we operate from to others.
  • Help with special events (trainings, outreach, and individualized efforts) geared toward our community building approach for family stability.
  • Attend required meetings with CSL staff and relevant industry meetings.
  • Build and maintain strong community partnerships with organizations that will work with vulnerable populations.



As a Family Stability Coach, administrative responsibilities include

  • Maintain organized files, multiple databases and timely data input in compliance with grants and required guidelines.
  • Monthly appointments with families on the caseload.
  • Develop and maintain client files with all documents, verifying program requirements have been met.
  • Develop, create and provide accurate reports in a timely manner, as needed, to evaluate and/or support proposed projects or programs.
  • Work with neighbors to create goals, action plans and celebrations. Using a strengths-based coaching models, neighbors take the lead in these conversations.


A strong candidate must be able to work independently and take the initiative on getting things done within the given parameters; have strong networking skills; be organized and able to manage time; computer skills; and have strong team building skills.


Preferred Qualifications:

Bachelor’s degree in a related field and/or a minimum of two years’ experience in similar field.

  • Familiarity with Independence and surrounding communities and their resources
  • Must have experience and the capacity to work with neighbors in a wide variety of life circumstances, from a variety of backgrounds, and with a resiliency-minded lens.
  • Working knowledge and understanding of trauma informed, mental wellness principles and practices.


Hours/Schedule:  The typical hours for this position are 8am-5pm, Monday-Friday. From time to time, this schedule will vary depending on the needs of clients, partners, or programs.



Salary will be commensurate with experience starting at a base wage of $40,000. CSL offers an employee health insurance plan, and a retirement savings plan with company contributions, that is available after the required tenure is met.

Apply at:

Job Type: Full Time

Salary Range: $30,000 - 49,999