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ESSENTIAL JOB RESULTS
1. Provides in-home services to families including case management, needs assessments, education, crisis support, information and referrals as needed.
2. Maintains a positive working relationship with staff, program participants, the general public and any collaborating organizations. This includes activities such as: development of referrals, follow-up and outreach efforts.
3. Administers program evaluation tools and satisfaction surveys to program participants according to the timetables for these activities.
4. Attends individual and/or group supervision, staff and/or team meetings as necessary for the position.
5. Maintains thorough records as needed in performance of the position, including case management documentation and monthly program data (i.e.) completes assigned assessments related to program services; maintains case records; and monthly statistical reports for assigned programs. Also submits weekly schedules, timesheets alternate weeks from pay week and monthly records of mileage and expenses incurred in service delivery.
6. Participates in peer review as part of the Quality Assurance Plan.
7. Promotes the agency and its services in a positive manner through active involvement in program-related community and organizational activities as assigned or available.
8. Completes any other tasks assigned by a supervisor or designated to the position in the program design in a timely manner.
In an average week, 75% of work hours should be given to direct program participant services; 20% to service preparations, documentation, program reporting and professional development; and 5% should involve outreach and promotion of services.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
- Bachelor’s degree in Social Work or closely related field
- Working knowledge of child abuse prevention models ideal
- Good speaking and teaching abilities, and computer proficiency
- Case management experience required
- English (Required)
- Spanish (Preferred)
Strengths-focused perspective; adheres to CAPA’s Mission and Vision; positive regard for program participants and staff; team approach and respectful of cultural and ethnic diversity.
REPORTING RELATIONSHIPS AND PRINCIPAL CONTACTS
Reports to the Family Support Services Program Supervisor. Principal contacts include other CAPA case managers and clients.
Please submit a resume along with two referrals or recommendation letters to: firstname.lastname@example.org. Open until filled.
Job Type: Full Time
Salary Range: $30,000 - 49,999