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Older Adult Care Manager

Posted: 11/20/2022

To apply:

Jewish Family Services ( is a dynamic agency, supporting and strengthening lives throughout Greater Kansas City for over 120 years. Our human-centered culture means our staff looks for ways to say ‘yes’ to client needs and lower barriers to our programs. We served over 10,000 people in 2021, regardless of faith, age, culture, or lifestyle through our Food Pantry, Older Adult Services, Mental Health Services, Family Life Education, Chaplaincy, and more.  

Position Description: JFS Older Adult Services work to empower older adults to age in community through an array of supportive services including transportation, home maintenance and care management. This role is based in our Brookside office and provides services to clients residing in their own homes in the JFS Older Adult Service Area.  
We are looking for a candidate experienced in the below activities in alignment with the National Association of Social Work’s core values of service, social justice, the dignity & worth of the individual, the importance & centrality of human relationships, and integrity & competence: 

  • Provide community-based care management to older adults and/or their caregivers. 
  • In collaboration with the client, craft a client a goal plan appropriate to the needs of the person served. 
  • Implement client-centered, trauma-informed interventions with clients. 
  • Document all client contact in accordance with agency procedure and policy. 
  • Coordinate and partner with health care providers, caregivers, family members & other community programs and resources. 
  • Provide information and referral. 
JFS Culture: Our staff will tell you JFS is a terrific place to work, with a human-centered approach that extends to all - staff, clients, volunteers, donors, and others we connect and collaborate with. Part of that success is from our clearly stated values below:
Client Non-Discrimination Policy: Clients of Jewish Family Services have a right to be treated with dignity and respect, free of all discrimination, including that which is based on race, color, religion, gender, language, national origin, ancestry, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or immigration status. JFS will make every reasonable accommodation to ensure access to our programs and services. 
Guiding Principles: JFS is guided by five principles that inform how we engage with each other and the community we serve. The right candidate will be in alignment with these values:
  1. B’Yachad - Stronger Together: We are stronger as an agency and a community when we think, work, and serve together.
  2. Being Human-Centered: We put the human experience and perspective at the center of our thinking, programming, services, and interactions. 
  3. Collaboration: We actively seek partnering opportunities within JFS and throughout our community
  4. Innovation & Entrepreneurship: We respond and continually adapt to ongoing needs and changes in the Greater Kansas City area.  
  5. Open Communication: We communicate openly, honestly, and in a solution-oriented manner.


Education, Knowledge, and Experience: 
  • Bachelor’s or Master’s Degree in Social Work or other relevant discipline. 
  • Experience providing client-centered, trauma-informed care management services including assessment, goal planning, and intervention & resource connection. 
We have a strong team and are looking to add the right person who embodies these key competencies:
  • Ability to work well independently and in a team. 
  • Willingness to meet clients where they are. 
  • Ability to manage time efficiently and effectively. 
  • Dependability and punctuality. 
  • Comfort working in clients’ homes and alongside clients in these homes. 
  • Ability to meet with clients using current technological tools, including virtual meeting platforms like Microsoft teams and using agency-provided devices.  
  • Ability to maintain client records according to agency policies and procedures regarding sensitive information and confidential situations. 
  • Working knowledge of aging resources. 
  • Ability to cultivate warm, supportive, collaborative relationships with clients and colleagues.  
  • Cultural competence and sensitivity to working with and for clients from varied racial backgrounds, with special emphasis on serving clients from racial, ethnic, and religious minority communities. 
Environmental/Physical Requirements: 
  • Ability to drive your own vehicle in Jackson County, MO & Johnson County, KS
  • Ability to carry up to 20lbs. 
  • Ability to communicate with clients by phone and via devices including a computer, tablet, and smartphone 
  • Strong familiarity with Microsoft Office Suite and associated programs.  
  • High level of comfort with internet and client database system usage. 
  • Able to comply with JFS's mandatory COVID vaccination policy.
EEO Statement: JFS welcomes all qualified candidates.

To apply:


Job Type: Full Time

Salary Range: $50,000 - 74,999