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Director of Health and Wellness

Posted: 07/15/2022

Section 1: Overview and Purpose of Position
Our Health and Wellness Department engages people in activities that promote healthy
bodies, minds and relationships. Our services help refugees, immigrants and their families
become thriving members of their new communities.
Responsible for day to day operations for all Health and Wellness programs. Directly or
indirectly supervises all employees within the department. Creates new programs to respond
to client need and/or changes in the environment, including client service, data and outcomes,
grants management, staff supervision, external relation, budget and compliance Directly or
indirectly supervises all employees within the department. Collaborates with staff to ensure
programs are meeting client need and adapting to changes in the environment, and suggesting
new programs when needed. Primary responsibility for meeting funder expectations including
data collection, reporting, file monitoring. Cultivates and maintains community partner
relationships. Knowledge of trends and best practices in subject matter areas to include the
following: refugees and immigrants, behavioral health, healthcare, public benefits, social
services and case management.

Section 2: Qualifications (skills, education, experience)
? Master’s Degree required in social work, counseling, psychology, public
health or other related field
? At least 7-10 years of relevant experience working with vulnerable
populations and 2-3 years experience supervising staff required
? Clinical licensure and experience as a mental health professional strongly
? Valid driver license with classification appropriate to operate JVS vehicles, valid auto
insurance, clean driving record with no moving violations within the past three years.

Section 3: Responsibilities/Duties
Consumer Service
? Create, refine, implement, supervise and assess program plans for JVS in all areas of
health and wellness, work with managers to improve key processes and meet the needs
of consumers
? Provide support, guidance and resources to program managers in operating their
programs and supervising their staff
? Promote practices and policies that support the full participation of all newcomers in
our community
? Create and provide training to staff, board members, and volunteers
? Foster a department and agency culture that results in exceptional service to
consumers, a quality work environment for staff, and effective cooperation and
? Maintain awareness of changing policy issues that impact client service
External Relations
? Cultivate and maintain community partner relationship to support direct practice;
develop and distribute information about JVS services to consumers, agency and
community partners
? Represent JVS on local and state committees and task forces regarding refugee
resettlement, immigration and others
Grants Management
? Primary responsibility, in collaboration with the Fund Development Team, for writing
new grant proposals, reports
? Develop and ensure compliance with systems to collect data on client service delivery
and outcomes
? Conduct regular file monitoring and staff training on documentation needs
? Primary contact for funders on program audits.
? Ensure compliance with documentation needs, as directed by funder and agency
? Set performance goals, in line with funder requirements, and conduct analytical
reporting to measure progress towards outcomes
? Develops and implements departmental budget; tracks performance on monthly basis;
works with executive leadership to makes operational changes where appropriate to
improve or sustain financial performance
? Implements policies, procedures, and timelines to ensure compliance with accreditation
and funding source requirements
Other Duties As Assigned

Section 4: Skills Needed
? Strong organizational and time management skills, with a proven ability to meet
deadlines; able to effectively prioritize, delegate, and execute multiple tasks.
? Ability to be self-directed and highly flexible in daily work.
? Ability to work effectively in an environment that is multicultural and multilingual.
? Excellent verbal and written communication skills and the ability to develop positive
working relationships with both internal and external collaborators.
? Strong computer skills and proficiency in Word, Excel, Google Docs and internet-based
? Excellent analytical and problem-solving skills.
? Excellent supervisory and leadership skills.
? Ability to adapt to the needs of the organization and employees.

Section 5: Working Conditions and Physical Effort
? Regular hours Monday-Friday, 8:30 - 4:30, occasional nights/weekends
? Regular travel to client homes, community events, service providers with mileage
? Much of the work is typically performed in an interior temperature-controlled office
work environment. Position requires prolonged periods of sitting at a desk and working
on a computer.
? Some work may be performed at community sites such as other agency offices, schools,
libraries, and other public meeting places. Employees may experience exposure to
temperature extremes when in training situations, in a car, and while traveling to
contacts outside of the agency facility.
? Position requires frequent bending, squatting, sitting, standing, pulling, pushing,
lifting, and moving items that may weigh up to 25 lbs.

Job Type: Full Time