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Volunteer Coordinator

Posted: 10/12/2021

Key Responsibilities
Administrative & Management

  • Design, implement, manage and coordinate all aspects of Folly Theater’s Volunteer Program
  • Develop, implement and evaluate internal volunteer policies and procedures, including volunteer job descriptions
  • Maintain and develop database of volunteers using DonorPerfect software
  • Create monthly informational newsletter (and volunteer schedule)
  • Track hours for volunteers on weekly basis
  • Set up strategic plan for recruiting and retaining new volunteers
  • Create materials for Volunteer Recruitment, Volunteer Party Invitations and other materials as needed
  • Order supplies as needed for volunteers (flashlights, etc.)
  • Coordinate the cleaning of usher jackets as needed (twice/year)
  • Maintain Usher Closet
  • Attend weekly staff meetings as required
  • Participate in monthly Volunteer Council meetings, which include all the volunteer Team Leaders.
Orientation & Training
  • Schedule, prepare for and lead at least 4 volunteer orientations and training sessions with Volunteer Council
  • Schedule one “Re-Training Session” per year for current volunteers who need to refresh their training
  • Update Folly volunteer orientation materials, evacuation plans, etc.
  • Serve as liaison between volunteers and staff 
  • Coordinate with Folly Staff on event needs for volunteers (ushers, concessions, office assistance)
  • Schedule teams for events & concession workers
  • Communicate regularly with volunteers and team leaders about needs, via email, phone calls, website, Facebook and monthly newsletter
  • Update & create new Volunteer Calendar with volunteer needs for each performance
  • Attend all events as needed in order to work with volunteers, including special events (Picnic, Golf, Folly Frolic, Volunteer Recognition)
Volunteer Recognition
  • Schedule and coordinate volunteer recognition event with committee
  • Organize the process of nominating and awarding volunteer honors
  • Acquire prizes for volunteers
  • Work with Volunteer Council on planning the annual Volunteer Council/Staff Holiday Party
  • Maintain concession inventory and order product as needed for volunteer concession sales (cookies, coffee, water, sugar, creamer, cups, napkins, etc.)
  • Develop Handbook for Concession Volunteers as per Health Dept regulations, etc.
  • Assist with ticket sales, phones as needed
  • Other tasks as required for position 
  • High energy, enthusiastic, positive and friendly demeanor required
  • Must be extremely well-organized, detail-oriented and be able to manage multiple projects and events
  • Good communication skills
  • Experience working in the arts, cultural and non-profit communities helpful, but not required
  • Knowledge of Microsoft Word, Excel, and Database Management

Job Type: Part Time

Performing Arts Foundation of Kansas City dba Folly Theater
Gale Tallis