Development & Administrative Operations Manager

About HopeBUILDERS

HopeBUILDERS is on a mission to help older adults and people with disabilities in the Kansas City Metro area live in safe, accessible and healthy homes. We’re a small team doing big work, and we’re looking for someone who thrives in a fast-paced, collaborative, growth environment who can help keep day to day administration on track and strengthen our donor engagement efforts. 

The Role:
We’re seeking a Development & Administrative Operations Manager who is part fundraiser, part office organizer, part problem-solver. You’ll help strengthen relationships with our donors, support key fundraising initiatives, and ensure the day-to-day operations of our remote office run like clockwork. If you’re organized, love data, and love seeing your work make an impact, this role is for you.

What You’ll Do:

• Manage and track donor activity in Little Green Light (LGL), keeping records accurate, organized, and up-to-date.

• Plan, write, and send monthly donor e-blasts, thank-you letters, and other donor communications.

• Coordinate direct mailings and support fundraising campaigns for individual and corporate donors.

• Help steward donors through timely acknowledgments, personalized communications, and follow-up.

• Oversee key administrative and operational functions, including managing mail, coordinating large print and office orders, and maintaining office supplies and systems, including the phone system.

• Serve as a go-to support for day-to-day administrative needs, handling tasks that ensure the organization runs smoothly and efficiently.

• Prepare organizational reports and annual filings, and provide administrative support for leadership as needed.

Who You Are:

• You’re highly organized and can juggle multiple priorities with ease.

• You have strong written communication skills and enjoy creating content that connects with donors.

• You’re experienced with donor database systems.

• You’re a problem-solver who likes rolling up your sleeves to get things done.

• You want to make a difference and understand the importance of this role in doing so.
   

Qualifications:

• 3+ years experience in nonprofit administration, development, or operations.

• Experience with fundraising software

• Bachelor’s degree in nonprofit management, communications, business, or related field preferred.

Why You’ll Love Working Here:

• Meaningful work with a mission-driven organization.

• Opportunity to grow with the organization

• Collaborative, supportive team environment with remote or in person working options.

Competencies:

Attention to detail and accuracy.

Initiative and problem-solving skills.

Collaborative team player with a service-oriented mindset.

Discretion and ability to handle confidential information.