Maintenance Technician

ABOUT BUILD WYCO 

Build WyCo is a comprehensive community development corporation whose mission is to stabilize, revitalize, and reinvest in Kansas City, Kansas through improved housing and related quality of life initiatives. We build and renovate beautiful, efficient, durable, healthy homes; promote sustainable homeownership through one-on-one coaching, classes, and financial assistance; and engage and strengthen neighborhoods through health and arts initiatives. 

POSITION OVERVIEW 

The Maintenance Technician plays a key role in the day-to-day operations of Build WyCo's 80+ unit housing portfolio across Kansas City, KS and Valley Falls, KS. This position is responsible for the physical upkeep and appearance of our properties, coordinating and carrying out maintenance programs that cover interior and exterior conditions, timely work order completion, quality unit turn-arounds, and cost-effective inventory management. The Technician responds promptly to tenant maintenance requests, communicates proactively about planned preventive maintenance, and serves as a dependable point of contact for residents. The nature of property maintenance requires occasional availability outside of scheduled hours, including on-call response for maintenance emergencies. Our portfolio includes single-family, multi-family, and commercial units — approximately 70 units in Kansas City, KS and 14 units in Valley Falls, KS. This is a varied, hands-on role within a mission-driven organization, with opportunities to grow your skills and take on greater responsibility over time.

PRIMARY DUTIES

• Perform repairs across trades including plumbing, electrical, HVAC, carpentry, and appliance repair
• Maintain daily communication with the Property Manager to align on priorities, report on work status, and flag any emerging issues.
• Perform, and report on, all work according to the safety standards of the company, OSHA and health codes. Perform work area clean-up on a weekly basis.
• Diagnosing and performing minor and routine maintenance/repair in a timely and professional manner within the property performance measurement.
• Accurately document work performed on service requests using AppFolio or designated information system.
• Follow-up on completed service requests to ensure satisfaction and follow-up on incomplete service requests, document progress and inform tenants as needed.
• Promote good public relations with residents, co-workers, and company staff through great “people” attitude and resident trust.  Always display a friendly and courteous attitude towards residents and other employees.
• Complete or oversee the completion of preventative maintenance.  Maintain accurate records and provide resident training as required.
• Conduct pre-inspections of properties prior to annual syndicator reviews.
• Purchase materials, work with vendors and get estimates as needed.

 Unoccupied rental units

• Inspect vacated units and complete make-ready checklist.
• Routinely perform duties to restore units to “make-ready” status within the property performance measurements. 
• Re-inspect vacant units after make-ready has been completed to determine quality of work performed.

 Emergency Repairs

• Perform effective emergency maintenance (after hours) as required.
• Be available for on-call or after-hours emergencies as needed.

Build WyCo Facilities

• Perform routine property inspections.  Perform building and common area upkeep on a daily basis in accordance with company standards.  Assist in keeping grounds neat and free of litter, especially on Commercial units.
• Assist with cosmetic, seasonal, and capital improvements to units and common areas as directed.
• Help ensure sidewalks are free of snow and ice during the winter months for all CHWC facilities
• Complete special projects as assigned.
• Assist Real Estate Development team with Rehabs as time permits and with the approval of direct supervisor.