Creating Meaningful, Measurable Performance Indicators
Telling a story is one thing. Demonstrating program outcomes or impact is something else entirely. Challenging though it may be, the demand for this kind of information is growing as organizational leaders, program managers, funders, and donors become increasingly astute in the questions they ask and the progress reporting they expect.
This program is intended for organizations that have at least some clarity of strategic direction and goals, and who want to develop more meaningful ways of tracking and reporting progress towards/accomplishment of those strategies and goals.
In this workshop we'll talk about the challenges and benefits of the sometimes imperfect science of performance measurement. We?ll review examples of progress indicators being used by organizations across the nonprofit sector to track everything from program impact to financial sustainability. The session will include dedicated time for you to work independently or in small groups to define/refine the performance indicators for your organization.
Preparation request: Prior to the session, you are encouraged to identify one or two programs, services, or other key operations in your organization that you would like to track and assess more effectively, and to bring current information about how you are evaluating the effort (performance measures, evaluation process, progress data, client satisfaction). While this preparation is not required, it will help make the workshop more productive and useful, and better yet, more relatable to your specific needs.
A program of The Effective Nonprofit series.
Denise McNerney, CEO and Lynne Brown, Vice President of Strategic Consulting, iBossWell, Inc., have worked with hundreds of nonprofit groups across the country. Their exceptional insight into the characteristics and practices of successful organizations make this a workshop not to miss.