South Campus Administrator

Job Details:

Status: Full-Time

Reports To: School Director

Salary: $16hr

Location: South Campus at Meadowbrook, Kansas City Ballet School

The role:
The South Campus Administrator is a pivotal member of the administrative team, responsible for the smooth operation of the South Campus. This role manages student enrollment, oversees daily front desk operations, supervises administrative staff, and ensures the highest standards of customer service and operational efficiency. The Administrator collaborates closely with school leadership to implement policies and support the organization’s mission and vision.

Kansas City Ballet (KCB) is a distinguished cultural institution committed to artistic excellence, dynamic community engagement, and the advancement of ballet as an art form. Since its founding in 1957, KCB has captivated audiences with a diverse repertoire that spans timeless classical masterpieces and bold contemporary works. Through world-class performances, a nationally recognized dance school, and robust outreach programs, Kansas City Ballet inspires and enriches artists, audiences, and students throughout the region.

Essential Functions:

Front Desk & Administrative Operations: 

• Serve as the main point of contact at the South Campus front desk,assisting students, families, and staff with questions and requests.

• Respond to emails and phone calls, update class and payroll schedules, and manage accompanist assignments.

• Process merchandise sales, reconcile weekly deposit reports, and ensure all administrative processes run smoothly.

• Recruit, train, and supervise administrative assistants, assign shifts, and maintain up-to-date training materials.

• Analyze front desk operations, recommend and implement policy improvements, and build and update seasonal class schedules.

Student Services & Enrollment Management:

• Process new and returning student enrollments, verify class levels, and help families select appropriate classes.

• Reserve course spots, manage payment processing (including scholarships and financial aid), and keep enrollment records accurate.

• Guide new students through level placement, including collecting background information, scheduling placement classes, and communicating results.

• Manage student withdrawals by updating records, canceling payments, sending exit surveys, and documenting reasons for departure.

Scheduling & Program Coordination:

• Schedule private lessons and studio rentals by coordinating with instructors and reserving studio space.

• Process payments for rentals and lessons, send confirmation emails, and ensure all bookings are accurate.

• Manage makeup class scheduling, including logging absences, enrolling students in appropriate classes, and notifying instructors.

Event & Performance Support: 

• Assist with preparation and logistics for Academy productions and performances.

• Manage participation records, create sign-in sheets, set up event spaces, and provide backstage supervision during events.

• Support volunteers, usher audience members, and help with event cleanup to ensure smooth and successful performances.

Qualifications

Required:

• Bachelor’s degree in arts administration, business, education, or related field.

• Minimum 3 years of administrative experience in an educational or arts environment.

• Proven ability to lead and inspire teams, with experience supervising staff in a customer-focused setting.

• Strong organizational and strategic planning skills.

• Excellent communication and interpersonal skills.

Preferred:

? Experience with Mindbody, Paylocity, or similar CRM/administrative platforms.

? Background in performing arts or cultural institutions.

How to apply

Submit a resume and cover letter detailing your administrative achievements and leadership experience to careers@kcballet.org. Kansas City Ballet is an equal opportunity employer. People of all backgrounds are encouraged to apply.