Operations and Production Director

Youth Symphony of Kansas City
Position Description

Position Title:              Operations and Production Director
Structure:                    Full-time, exempt
Supervisor:                  Executive Director
Position Summary
The Operations and Production Director plays a key role in the smooth operations of Youth Symphony of Kansas City. This position requires exceptional communication skills and organizational skills, and the ability to handle sensitive financial and HR-related data in a confidential manner.  Additionally, this individual is responsible for oversight of all logistical aspects of the Youth Symphony of Kansas City’s program activities, including rehearsals, concerts and other public-facing events.
Organizational Efficacy

• Coordinate and implement office systems and operations related to programming, Veracross database management, and day-to-day public correspondence
• Maintain and organize program operations, supplies, procedures and policies
• Maintain and organize program related organizational records, both physical and electronic

• Serve as primary point of contact for external venue staff and third-party contractors for all program activities
• Review and negotiate, in consultation with Executive Director, all licensing agreements entered into with external venues
• Initiate production meetings with venue staff and YSKC staff in advance of events to confirm all logistics (headcount, stands, chairs, equipment and run-of-show)
• Coordinate concert ticketing logistics with venue; or, as relevant, determine and oversee ticketing methods to be executed internally
• Produce and distribute event resumes for program activities to include information for load-in, venue, repertoire, volunteer needs, schedules, contact information and all other logistical aspects
• Attend, manage and oversee all front-of-house and back-of-house aspects at all concerts and public-facing events/activities
• Regularly attend program activities such as rehearsals and other events to ensure smooth logistical operations

• Interface with the YSKC administrative team to oversee recruiting efforts
• In collaboration with the Executive Director, work with the YSKC administrative team and oversee marketing efforts including social media and other promotional materials
• Work with the Artistic Director to execute upon the calendar of rehearsals, sectionals and concerts
• Act as the primary point of contact for YSKC offices
• Present, as necessary, information to the YSKC Board
   

• Position description is not exhaustive and is intended to provide the prospective candidate with a sound understanding of the work at hand.
• Other duties as assigned.

• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
• Highly refined interpersonal skills
• Embraces a diversity of opinions as well as a variety of inputs and lived experiences of colleagues, community partners and stakeholders
• Strong written and verbal communication skills
• Demonstrated proactive approaches to problem-solving
• Emotional maturity and situational empathy
• Proven ability to handle confidential information with discretion
• Adaptable to various competing demands and demonstrate the highest level of customer service and response
• Demonstrated ability to achieve goals and meet deadlines
• Forward-looking thinker who actively takes initiative to understand situations/opportunities and propose solutions

• Bachelor’s degree or equivalent
• 2+ years of experience in arts organization
• Advanced computer skills and ability to quickly learn and manage specialized database applications; prior experience with Veracross is helpful
• Microsoft Office, particularly Excel, Word, Outlook and PowerPoint; General working knowledge of Adobe Acrobat, database principles and familiarity with a PC environment