Executive Leadership and Catholic Mission

• Provide organizational leadership that forms staff, volunteers, and clients and advances the Agency’s Catholic culture, identity, and mission.
• Collaborate with the CEO and executive staff to develop and implement short-term, long-term, and strategic plans, priorities, goals, and policies.
• Uphold Catholic beliefs, doctrine, and Catholic Social and Moral Teachings; counsel program staff to ensure their work and public representation align with these expectations.
• Lead management meetings, participate on the Executive Team, and attend meetings to update the Board of Directors on organizational projects.
• Lead in alignment with the CEO to support the sustainability and vitality of the mission; represent program services publicly as appropriate.

• Lead the development and delivery of services that address the Agency’s priorities and goals, identifying new opportunities to serve people who are poor, vulnerable, and marginalized.
• Ensure appropriate techniques and standards are used throughout programs and service delivery.
• Continually assess program effectiveness, benchmark against other social service providers, and improve processes that help people move out of poverty, reduce operating costs, and make case managers’ work easier.
• Analyze program statistics to evaluate service outputs, outcomes, and impact; monitor progress toward goals and implement adjustments and improvements.
• Ensure compliance with licensing, accreditation, state and federal standards, and other regulatory and professional requirements.

• Manage program directors and program staff; develop direct reports, particularly directors, to meet or exceed performance expectations.
• Coach leaders and establish accountability for ambitious but achievable team goals.
• Build a collaborative environment that promotes diversity and full inclusion, celebrates religious symbols and practices, values work-life order, and encourages participatory strategic planning.
• Respect and cultivate others’ talents, resolve conflict constructively, and model compassion, integrity, fairness, transparency, and dignity and respect for every person.
• Promote and adhere to Catholic Charities’ mission, values, and Code of Ethics.

• Work with the Vice President of Finance and other directors to develop and oversee budgets and meet financial responsibilities.
• Partner with the grants team to develop new and diverse sources of funding for program services.

• Serve a minimum of one hour per week in the KC Reception Center and act as a lead care officer through direct contact with clients, program partners, and staff.
• Maintain a visible, accessible leadership presence and support relationships with parishes across the 27-county service area.
• Complete other duties and tasks assigned by the CEO.

Qualifications

• Minimum of 10 years of related experience and/or an equivalent combination of education and experience.
• Master’s degree in business administration, finance, social work, or a human services field from an accredited university preferred, or an equivalent combination of education and/or experience.
• Prior nonprofit experience preferred.

• Demonstrated ability to lead and manage programs, including organizational development, strategic planning, service delivery, financial management, and personnel development.
• Solid understanding of program design and compliance with funder expectations.
• Strong organizational, communication, interpersonal, and presentation skills.
• Analytical ability to assess and evaluate programs, solve problems, and address unanticipated issues and challenges.
• Ability to lead and motivate staff through Catholic Charities’ values and work effectively both independently and as part of a team.
• Flexibility and resourcefulness in a fast-moving, ambiguous environment, with the ability to set priorities, guide investment in people and systems, and drive clarity and solutions.

• Ability to understand, apply, and articulate Catholic values, beliefs, and Social and Moral Teachings as they relate to program services and staff responsibilities.
• Ability to work effectively within the framework of Catholic Social and Moral Teachings.
• Knowledge of the cultural and socioeconomic characteristics of the people served and appropriate techniques and practices for those populations.
• Ability to work effectively with a diverse client base and Catholic Charities’ staff.
• Knowledge of parishes within the 27-county service area and how they operate, enabling Catholic Charities to partner with them in providing services.

• Intermediate computer proficiency to enter information, maintain program data, generate reports, and develop communications.
• Working knowledge of Outlook, Word, Excel, PowerPoint, SharePoint, and the Apricot client database/CRM system

Key Success Metrics

• Progress toward the Agency’s mission, strategic priorities, and program goals.
• Effectiveness of program outputs, outcomes, and impact, supported by ongoing evaluation and improvement.
• Achievement of financial objectives, budget responsibilities, and funding requirements.
• Compliance with applicable standards and alignment with Catholic teachings.
• Development and performance of program leaders and staff.

Benefits and Work Schedule

• The benefits program includes medical, dental, and vision coverage; employer-paid short- and long-term disability; a 401(k) retirement plan with 100% employer match up to 5% of annual pay; vacation and sick leave accrual; and 10 holidays each year.
• Office hours are Monday through Thursday, 8:00 a.m. to 5:30 p.m., with offices closed on Friday.

Additional Expectations

• More than two-thirds of working time: keyboard use; face-to-face and written communication; movement through the office; sitting for up to two hours; time in front of a computer or screen; and ability to see with average vision.
• One-third to two-thirds of working time: driving and/or riding in a vehicle.
• Less than one-third of working time: lifting up to 10 or 25 pounds; reaching laterally and/or above the shoulders; and stooping, kneeling, or crouching.
• Not required: lifting up to 50 or 100 pounds, or climbing or balancing.