Facilities Manager- Starlight

Starlight is Kansas City’s oldest and largest outdoor performing arts venue, stewarding a $20M+ annual budget and a year-round staff of 45+ full-time employees alongside hundreds of seasonal team members and volunteers. As a civic treasure and cultural destination, Starlight presents Broadway musicals, concerts, special events and community programming that collectively reach hundreds of thousands of guests each year through approximately 100 events annually.
 
Come join an organization that offers the following three-tier benefits package:
 
Starlight Physical Wellness
Medical, Dental and Vision Insurance paid by employer
Short-Term and Long-Term Disability
Awarded Silver level certification from KC Chamber of Commerce for 2025 Healthy KC Workplace Wellness 
 
Starlight Emotional Wellness
Paid Time Off (up to 10 days in first year)
Paid Holidays (including Thanksgiving, winter holiday (Dec. 25-Jan. 1) and 5 floating holidays of your choice)
Employee Assistance Program
Personal Leave of Absence up to 4 weeks
Flexible remote work schedule up to 2 days a week (eligible employees)
 
Starlight Financial Wellness
401(k) Retirement Savings Program
Life Insurance
Family Leave up to 4 weeks at 100% pay
125 Cafeteria Plan
Starlight Perks & Discounts including show tickets and concession discounts
 
The Facilities Manager is responsible for managing all physical operations, safety systems, and grounds of the venue, as well as daily and event-based housekeeping and event setups. This position participates in a working capacity in all areas of facilities operations.
 
Required Accountabilities & Deliverables:

• Embraces Starlight’s mission, vision, values.
• Manage interviewing, hiring, training and conducting performance appraisals.
• Manage full-time and seasonal facilities and horticulture.
• Manage all event changeovers, room set-ups, and installation and removal of retractable seating.
• Manage all daily venue and event housekeeping.
• Oversee preventative, routine, and unscheduled maintenance.
• Coordinate and/or conduct all facility inspections, waste and recycling collection, separation, and removal.
• Manages overall snow removal within the boundaries of the venue.
• Order and document supplies, material and equipment procurement.
• Maintains contents of the MSDS binder and all related requirement therein.
• Management of the automated controls system, work orders and preventative maintenance.
• Serve as the first point of contact for venue emergencies such as fire alarms, security alarms, etc.
• Coordinate and supervise outside contractors.
• Manage projects and capital improvements outlined by the VP of Operations. After-hours, on-call availability, and some Saturday and Sunday work are required.

• Knowledge of management principles and best practices.
• Exhibit good communication, interpersonal, and customer service skills.
• Working knowledge of the operation of equipment such as forklifts, pallet jacks, tools, fire hydrants, power washers, fountains, plumbing, electrical, building automated controls, floor scrubbers, etc.
• Awareness of safety/risk management procedures.
• Knowledge of City, County, State, and Federal building system inspection requirements and regulations. Able to be on standby in case of any emergency including checking the campus out-of-hours depending on the nature or gravity of the situation.

• Bachelor's Degree in Venue, Operations, Sports or Entertainment Management, or equivalent work experience of 1 - 3 years of arts industry/facility/event management.
• Knowledge of and ability to work on HVAC, plumbing, and electrical.

• Ability to lift and carry a minimum of 50 lbs.
• Ability to crawl, crouch, balance, stoop, kneel, or stand for long periods.
• Ability to use ladders up to 30 ft. and work comfortably at heights exceeding 25 ft.
• Able to work outdoors in all weather conditions.

 
This role is an indoor and outdoor job with a demanding varying workweek schedule of 40+ hours per week, during the hours of 7:00 a.m. to 3:30 p.m., but these hours may vary depending on weather, events, holidays, and other factors.
 
If you are interested in being considered for this position, submit your application online or at Starlight’s West Ticket Office, next to Gate 3, Mon-Fri, 9 a.m. to 5 p.m. Please visit our website for more information regarding Starlight employment.

Starlight Theatre Association is an Equal Employment Opportunity organization. We evaluate qualified applicants without regard to age, race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law. 
 
Starlight supports an environment that values and respects the experiences and contributions of its employees, volunteers, partners and community members. We encourage and welcome applicants of groups that are historically underrepresented in the American theatre industry.
 
For more information about our accessible workplace, including disability accommodations for the application process and beyond, please email starlightjobs@kcstarlight.com.
 
Starlight Theatre Association of Kansas City, Inc. is a 501(c) (3) not-for-profit organization with a mission to connect our community through live arts experiences that entertain, inspire, and engage.