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Supervisor, Security Command Center (Day Shift)
About the Role
The Nelson-Atkins Museum of Art is seeking a detail-oriented and calm-under-pressure individual to serve as Supervisor, Security Command Center (Day). In this essential frontline leadership role, you will provide supervision and operational support for the day-to-day functions of the Security Command Center (SCC), ensuring the safety and security of museum staff, guests, and property.
The ideal candidate brings excellent communication and problem-solving skills, thrives in fast-paced environments, and has prior experience in dispatch, security operations, or emergency response.
Key Responsibilities
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Oversee daily operations of the SCC during the day shift, ensuring optimal coverage and response readiness
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Supervise SCC officers, providing guidance, training, and daily task oversight
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Monitor security systems and coordinate response protocols with on-site teams
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Serve as a primary point of contact for emergency communications and incident escalation
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Maintain accurate logs, reports, and system checks to ensure compliance with museum procedures
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Collaborate with Security and Safety leadership on continuous improvement and policy implementation
Qualifications
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High school diploma or equivalent required; associate’s or bachelor’s degree preferred
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Minimum 2 years of experience in security, dispatch, or emergency response settings with supervisory experience, specifically in hiring, performance management and improvement.
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Demonstrated leadership skills and ability to remain composed under pressure
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Familiarity with video surveillance, access control systems, and radio communications
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Excellent verbal and written communication skills
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Must be able to pass a background check and obtain CPR/AED certification upon hire
Schedule
This is a full-time, hourly position with a regular daytime schedule that may include weekends or holidays depending on museum needs.
Compensation & Benefits
We offer a competitive wage and a comprehensive benefits package, including:
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Health, dental, and vision insurance
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Paid time off and holidays
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403(b) retirement plan with employer match
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Employee wellness programs and museum perks
How to Apply
Interested candidates should apply through our careers page at:
Job Type: Full Time
Salary Range: $50,000 - 74,999