Case Manager (Gerontology Focus)

Job Type: Full-time
Work Location: Platte County, MO
Schedule: Monday–Friday
Salary: $55,000 - $62,000

• Conduct in-home, phone, or virtual assessments
• Interview clients and family members to determine needs
• Educate clients on available services and resources
• Assess home environments for safety risks and needed modifications
• Verify income and determine co-pay requirements
• Maintain accurate and timely documentation

• Refer clients to appropriate service providers
• Track services, providers, and financial agreements in database
• Follow up with clients to ensure needs are met
• Communicate with providers regarding service quality and compliance
• Resolve client/provider concerns and disputes
• Maintain caseload and complete ongoing client evaluations

• Review and process provider invoices for accuracy
• Enter service and billing data into system
• Assist with provider documentation (e.g., Certificates of Insurance)
• Support bid and contract processes, including reviewing submissions

• Prepare monthly activity and mileage reports
• Assist with grant applications and reporting
• Support audits and program compliance activities

• Build partnerships with local agencies and organizations
• Represent the organization at community events and senior fairs
• Provide presentations and resource information
• Maintain and update community resources

• Supervise and support interns
• Assist with board meeting minutes and administrative tasks
• Provide general office support as needed
• Perform other duties as assigned

• Bachelor’s degree in Social Work (BSW), psychology, or related field, or equivalent professional experience
• Gerontology focus or experience preferred
• Strong organizational and communication skills
• Ability to manage multiple clients and deadlines
• Experience with case management or community resources is a plus

• The Platte County Senior Fund offers employees a comprehensive benefits package, including medical, dental, and vision insurance, life insurance, short-term and long-term disability insurance, a retirement plan (subject to a five-year eligibility requirement), and paid time off.