Household Assistance Caseworker - Emergency Assistance Department

Bishop Sullivan Center is a social service agency in Kansas City that assists people with food, jobs and aid. Our mission: Inspired by Christian faith, Bishop Sullivan Center shows God's love to people in financial hardship by providing food, help in finding jobs and other aid. Beyond material assistance, Bishop Sullivan Center strives to build relationships between those who live in poverty and those who do not, promoting mutual understanding and affirming the dignity of all. 

Household Assistance Caseworker duties:  

• Reviewing and processing online applications for assistance with rent/mortgage, utility and other needs.
• Meeting with clients to complete the grant application process.
• Making sound assessments and referrals based on agency guidelines and community resources.
• Assisting clients with medical needs through the Access KC fund.
• Providing reports to management on a monthly basis.
• Occasional visits to clients in their homes.
• Representing the agency at various collaborative and community meetings.
• Other duties as assigned.

• Bachelor's Degree in Social Work or in a related Social Service Field with a background in and commitment to working with people in poverty.
• Strengths-based in focus and non-judgmental in approach, while holding clients accountable.
• Strong organizational and investigative skills.
• Effective written and verbal communications skills as well as the ability to manage multiple tasks and meet deadlines for data entry and reports.
• Demonstrated ability to establish a welcoming environment and develop healthy working relationships with clients, other staff and community referrals.
• Problem solver, flexible and creative thinker.
• Computer skills required Microsoft Office Suite and general internet skills.
• Maintain accurate client records through the use social service administrative database.