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Program Success Manager

Posted: 12/22/2024

Watson Links champions on-course play and golf mentoring. Founded by golf great Tom Watson, we aim to bring more golf mentoring opportunities to communities across the country. We pave the way for partners to seamlessly adopt and implement golf mentoring initiatives in their communities. In doing so, we are supporting the next generation of golfers both on and off the course.  

Program Success Manager

Full Time Position

Location: Hybrid position preferably located in Kansas City. Will consider remote employment for the right candidate. 

 Reports To: Executive Director


 

Position Summary

Watson Links is seeking a motivated and passionate Program Success Manager to oversee and enhance the implementation, growth, and impact of our junior golf mentoring initiatives. This individual will play a key role in ensuring the success of program participants, cultivating relationships with stakeholders, and driving the achievement of program outcomes. The ideal candidate will be comfortable in a startup environment and have a love for youth development, mentoring, and golf. Candidates must have strong organizational and communication skills.

 


 

Key Responsibilities

Program Management

  • Develop strong working relationships with Watson Links national locations and serve as a primary contact to support the implementation of golf mentoring initiatives. 

  • Ensure smooth program adoption, delivery and alignment with the organization’s mission.

  • Work alongside leadership to develop programs, implement and evaluate strategies, goals, and metrics to ensure high-quality outcomes for participants.

  • Create and manage national program schedules to reflect Watson Links’ mentoring initiatives across the United States. 

  • Work as part of the HQ/Kansas City team to create unique events and pilot program opportunities that provide an enriching and quality experience for mentees.

  • Monitor participant engagement, mentor-mentee relationships, and overall program effectiveness through regular communication, feedback and surveys.

Stakeholder Engagement & Resource Management 

  • Provide resources to mentoring partners to help recruit, train, and support mentors and volunteers

  • Maintain a strong and passionate network of nationwide program leaders.

  • Build and maintain relationships with participants, families, schools, and community partners.

  • Act as the primary point of contact for program managers, resolving challenges and ensuring positive experiences.

  • Become an in-house expert on the Watson Links web app. Serve as a point of contact for program manager training and troubleshooting when necessary. 

Event Coordination

  • Work as part of the HQ/Kansas City team to plan and execute events such as golf clinics, tournaments, and fundraising activities to enhance program visibility and participant engagement.

  • Collaborate with external vendors, sponsors, and community organizations to coordinate program logistics and resources.

Data and Reporting

  • Track and analyze program data to measure success and identify areas for improvement.

  • Prepare regular reports for leadership, donors, and stakeholders to demonstrate program impact and outcomes.

Fundraising and Partnerships

  • Collaborate with the development team to identify funding opportunities to support program expansion.

  • Build relationships with local golf courses, businesses, and community leaders to secure sponsorships and in-kind donations.

 


 

Qualifications

Education and Experience

  • Golf industry experience 

  • Bachelor’s degree in Sports Management, Nonprofit Management, or a related field.

  • 1+ years of experience in program management, youth development, or nonprofit leadership.

  • Experience with mentoring programs, youth sports, or golf-related initiatives is highly preferred.

Skills and Attributes

  • Strong organizational and project management skills with the ability to manage multiple priorities.

  • Excellent interpersonal and communication skills to build relationships with diverse stakeholders.

  • A passion for youth development, mentoring, and the game of golf.

  • Familiarity with data management systems, CRM software, and proficiency in Google Suite, Canva and Constant Contact

  • Ability to work flexible hours, including evenings and weekends, as required.

Additional Requirements

  • Valid driver’s license and reliable transportation.

  • Reliable internet and professional work from home set up.

  • Ability to pass background checks and adhere to child safety protocols.
     

    Compensation and Benefits

  • $50,000-$60,000 based on experience

  • Generous Health Reimbursement Account

  • Flexible PTO and paid holidays

  • Opportunities for professional development and networking in the golf industry.

  • How to Apply

    To apply, please submit your resume, a cover letter detailing your passion for youth mentoring and golf, and three references to communications@watsonlinks.org by January 15, 2025. Please include Program Success Manager in the subject line of your application email. Ideal start date is March 1, 2025.

     

     


     

Job Type: Full Time

Salary Range: $50,000 - 74,999