Donor Relations Coordinator

Position Overview: The Donor Relations Coordinator will report to the Director of Development and manage donor relationships and assist with fundraising efforts. This role requires a highly organized and creative individual who can manage multiple tasks and maintain positive relationships with donors, vendors, and volunteers.

Essential Duties and Responsibilities:

• Database and Administrative Management:

  • Maintain and manage donor databases, donor data hygiene, and accurate donor giving information.

  • Record, deposit, and reconcile donations.

  • Ensure compliance with foundation policies and procedures.

  • Provide general administrative support, such as filing and preparing mailings, assisting with financial reporting, and constituent pipeline, pledge tracking, and forecasting.  

• Donor Stewardship and Communication:

  • Develop and implement donor recognition and stewardship plans.

  • Prepare and distribute regular donor communications.

  • Handle donor inquiries and provide customer service.

  • Assist with creating donor-focused content for marketing. 

• Event Coordination:

  • Assist with coordinating logistics for fundraising special events.

  • Assist with event setup, cleanup and volunteer support.

  • Provide concierge-style services for auction items.

• Fundraising Support:

  • Assist with annual giving, fundraising appeals, development-related marketing campaigns, and grant writing and reporting.

  • Prospect new fundraising opportunities and draft grant proposals.

  • Maintain government grant files and documentation.

  • Oversee legacy interest logs, distribute planned giving materials, and record interest forms.

  • Help develop and implement strategies for acquiring new donors.

  • Oversee a ‘book of business’ containing all donors under $999; work to steward and grow existing donors and volunteers, target new donors through events and marketing, and oversee monthly giving.

  • Track and report donor engagement metrics. 

• Relationship Building:

  • Cultivate relationships with donors, prospects and volunteers.

  • Collaborate with other staff to achieve fundraising goals.

  • Support leadership in their donor-related activities.
     

Qualifications:

• Minimum of 2 years of experience in development, customer services or a related role.

• Strong organizational and project management skills.

• Excellent written and verbal communication skills.

• Ability to manage multiple tasks and meet deadlines.

• Proficiency with Microsoft Office Suites (Word, Excel, PowerPoint).

• Familiarity with donor management software or CRM systems.

• Excellent organizational skills and attention to detail.

• Experience with auction system management software and email marketing tools (Constant Contact) is preferred.

• Creative thinker with strong problem-solving skills.

• Passion for animal welfare and the mission of the Pet Resource Center of Kansas City.

• Must have a current drivers license and own form of transportation.

Our Offer:

• Pay is $45,000/salary

• Schedule: Monday - Friday 8am - 4:30pm, occasional evenings/weekends for events

• Health, dental, vision and life benefits options

• Three (3) weeks paid annual leave with flexible scheduling ability

• Paid holidays

• 401k

• Kudos incentive program

The above is intended to describe the general content of and requirements for the performance of this job.  It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements.  Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pet Resource Center of Kansas City is an equal opportunity employer.