Events & Marketing Manager

The Mid-America LGBT Chamber of Commerce is looking to hire an Events and Marketing Manager. Reporting to the Executive Director, the Events and Marketing Manager is responsible for planning and coordinating a variety of monthly events and programming and marketing the Chamber, which includes managing all the social media platforms.

This is an excellent opportunity to join a fast-paced team and make a difference in a meaningful organization.

The successful candidate will be a people-person, comfortable managing a variety of conflicting deadlines and projects, have a drive for results, a flexible approach, and be action-oriented. They will place a high value on a member-centered experience, teamwork, collaboration, and fun!

Event and Program Planning:

• Plan and execute all Chamber B2B Social and Coffee Connection events;

  • Identify and secure host venues.

  • Work with the Membership and Communications Manager to update ChamberMaster with all event details.

  • Oversee event setup, execution, and teardown, ensuring all details are managed efficiently.

  • Coordinate ‘day-of’ event logistics; print check-in registration lists, signage, name badges, script, ensure the venue is ready to receive guests, welcome area is set, etc.

  • Troubleshoot any issues that arise during events and provide solutions in real-time.

• Work with the Chamber Committees, plan and coordinate the monthly programming, including the Workforce SynQ and Emerge programs.

  • Meet with the Committee leadership and develop the programming and agendas for the meetings.

  • Set up zoom links and/or secure venues

  • Work with the Membership and Comms Manager to update ChamberMaster with all event details

  • Attend the programs and manage the logistics; test the zoom links, print registration lists, signage, name badges, script, ensure the venue is ready to receive guests, welcome area is set, etc. 

•  Event and Program Administration

  • Conduct post-event evaluations, including member and Ambassador feedback, and staff debriefings.

  • Provide recommendations for future events based on evaluations.

  • Maintain detailed records of each event for future reference.

  • Cultivate and maintain relationships with potential event hosts and look to develop sponsorship benefits.

  • Ensure all events stay within budget.

• Work closely with the Ambassadors, communicating events and community program volunteer opportunities, and coordinating the Ambassador volunteers.

• Work with the Executive Director and Planning Committee to plan and deliver annual events, including Transformation in the Workplace and the Business Pride Awards

Marketing

• Develop, implement, and manage social media strategies to enhance the Chamber's online presence, increase engagement, and promote the organization's mission and events.

• Develop and curate engaging, high-quality content for the Chamber’s social media platforms (Facebook, Instagram, and LinkedIn.). This includes graphics, videos, blog posts, and other multimedia content.

• Actively engage with followers, respond to comments and messages, and foster positive interactions with members and the community at large.

• Working with the Membership and Communications Manager, continue to develop and enhance the Chamber’s website, adding videos, new graphics, and enhancing the user’s experience.

• Keep up-to-date with the latest social media trends, tools, and best practices. Make recommendations for incorporating new techniques and technologies.

• Develop and implement protocols for handling sensitive situations and crises on social media platforms in a timely and professional manner.

General

• Meet and work with Chamber Committees, supporting the volunteers and their agendas

• Attend Chamber events, Committee Meetings, and planning sessions as requested.

• Participate in appropriate continuing professional development as identified by the Executive Director.

Qualifications and Experience

• Bachelor’s degree in Marketing, Communications, Public Relations, or a related field.

• Proven track record and experience of successful event planning, preferably in a nonprofit or membership-based organization.

• Proven experience in social media marketing, preferably within a non-profit or membership-based organization.

• Strong knowledge of social media platforms, tools, and analytics.

• Creative mindset with the ability to produce engaging content.

• Strong organizational and project management skills.

• Excellent customer service and interpersonal communication skills.

• Ability to work under pressure and handle multiple events simultaneously.

• Excellent written and verbal communication skills..

• Passion for community engagement and supporting local businesses.

• Computer proficiency in Microsoft Office programs, Google, and CMS/database. Experience with Canva and  ChamberMaster/Growthzone is advantageous.

Additional Requirements

• Possess a valid driver’s license.

• Ability to lift up to 50lbs.

Accountability: The full-time position is exempt and may require additional hours outside of the 40-hour work week. The Events and Marketing Manager reports directly to and works closely with the Executive Director.

This position is hybrid, with a salary range of $45,000 - $49,500 depending on depth of experience.

Work Conditions

• Hybrid working.
• Operational flexibility is required to meet sudden and unpredictable needs.
• Work schedule; Monday to Friday, 8:30 am-5 pm.
• Hours may vary as some evening and weekend work will be required.

At-Will Employment

There is no minimum period of employment guaranteed or implied by acceptance of an employment offer. It is the policy of the Mid-America LGBT Chamber of Commerce that employment is at will, which means that the employment is for no specific term and that employment may be terminated by the employee or the Mid-America LGBT Chamber of Commerce at any time without cause.

The Mid-America LGBT Chamber of Commerce is an equal-opportunity employer. We do not discriminate against any employee or applicant because of race, color, sex, religion, age, national origin, disability, or for any basis protected by applicable federal, state, or local law. We assure you that your opportunity for employment with the Mid-America LGBT Chamber depends solely on your qualifications.

Note: This position description is not intended to be all-inclusive. You may be required to perform other related duties within your skill set as negotiated and/or directed to meet the organization's ongoing needs. We offer a competitive benefits package including health, dental, and vision insurance, generous PTO, plus 9 paid holidays, life insurance, cell phone stipend, and hybrid working.

To apply. Please send a resume, along with a cover letter highlighting why you’re interested in this position and joining our Chamber team to Tracey DeMarea, Executive Director, at: tracey@midamericalgbt.org