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Outreach Navigator
Outreach Navigator
Job Description, Skills, and Duties
Community LINC is the largest single site provider for homeless services in the metropolitan area. With housing programs, supportive services, community-wide services, coordinated exits and placements- as well as building community awareness- Community LINC is a beacon of hope for our neighbor’s experiencing homelessness.
| Required Education | Associate or bachelor’s Degree |
| Other Requirements | N/A |
| Required working hours | Monday – Thursday 9:00am – 5:00pm; Friday 8:00am – 12:00pm |
| Median Salary | $40,000 – $60,000.00 annually |
Job Description
We are seeking an enthusiastic, self-motivated, results-oriented individual to serve as a primary point of contact for persons experiencing homelessness seeking services through the Coordinated Entry System (CES) which provides a streamlined ease-of-access to homeless services. This person will have the sole responsibility of providing day-to-day support to persons on the By-Name Registry List (BNL) which serves as a waiting list for those seeking permanent housing.
Required Skills/Abilities:
- Understand the complexities of working with the homeless population.
- Be able to adapt to an ever-changing environment.
- Have exceptional self-management and organizational skills.
- Perform simultaneous tasks.
- Exhibit professionalism always.
- Work well within a team.
- Exhibit strong verbal and written communication skills.
Program Management
- Provide By-Name Registry list status updates upon request.
- Assist with obtaining crucial documents prior to housing placement i.e. social security cards.
- Maintain contact with clients to the greatest degree possible
- Assist clients with obtaining needed resources.
- Assist clients with navigating the homeless services system.
- Conduct Vulnerability Assessments upon request.
- Work closely with partnering agencies.
- Actively network and research resources and connect clients to those resources to help them stabilize.
- Complete data entry into mandated HMIS system and internal data systems
- Work closely with other program staff to ensure supportive services are in place for clients.
- Provide support to ensure clients are transitioned into stability
- Teach life skills class to campus families once a month or as needed
- Develop housing stability plans and update progression with clients
- Document client contact and activities in HMIS as prescribed
- Produce/create other reports as requested.
- Attend placement team meetings and others as requested
- Attend and support resident activities and events as assigned
- Participate in COC monthly meetings
Community LINC offers a competitive benefits package including a friendly environment; health insurance plans (individual and family options), employee match retirement savings flexible spending accounts, comp time, mileage reimbursement, progressive vacation time, staff cookouts. We’re an equal opportunity employer All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Job Type: Full Time
Salary Range: $30,000 - 49,999,$50,000 - 74,999
