Mid America Assistance Coalition, Inc.

Job ResponsibilitiesTrainingBe capable of scheduling and leading new user and/or special training on all MAACLink software functionality, in-person or virtually.Coordinate additional refresher training sessions as needed.Customer SatisfactionHandle help-desk calls supporting MAACLink users.Conduct regular MAACLink user feedback discussions with assigned communities.Survey assigned community users ...read more

Summary: The LIHEAP Outreach Specialist promotes the Low Income Home Energy Assistance Program (LIHEAP). The goal is to spread knowledge and understanding of this program, and to assist applicants as needed.Mid America Assistance Coalition (MAAC) has a contract with the State of Missouri to process LIHEAP applications for residents in Clay, Jackson and Platte Counties. Employees must be willing ...read more

Low Income Home Energy Assistance Program (LIHEAP) Application SpecialistThe primary responsibility of the LIHEAP Application Specialist is the processing of LIHEAP applications and monitoring client files per state guidelines and internal procedures. LIHEAP helps low-income households meet their energy needs.Mid America Assistance Coalition (MAAC) has a contract with the State of Missouri to ...read more