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The Regional Long-Term Care Ombudsman Specialist is responsible for promoting the highest quality of life possible for individuals living in long-term care settings by empowering and educating residents and families. The Specialist recruits, trains and supervises ombudsman volunteers to identify issues, isolate causes of concern and skillfully resolve any challenges with compassion and respect for those living in a long-term care community. In addition to advocating on behalf of residents at the localMid-America Regional Council